Vice President Customer Advocacy - Acute / Ambulatory RCM

IKS Health Limited.; Baltimore (MD); Remote; USD 225,000 - 300,000; Full time

Benefits offered by this job

Healthcare

401k

Paid time off

Job summary

IKS Health Limited. seeks a Vice President, Customer Advocacy - Acute / Ambulatory RCM to lead client engagements with health systems across the Northeast corridor. You will assess ambulatory and acute revenue cycle performance, drive RCM transformations, and partner with technology teams to implement patient access and billing improvements.

Travel up to 50% is required. The role requires a MBA/MHA/ MPH and 7+ years in ambulatory/acute operations and 5+ years in revenue cycle, with a proven

Qualifications

• 7+ years of experience in ambulatory and acute operations management and management consulting or advisory services.
• 5+ years of revenue cycle experience, including Patient Access and Billing.
• Proven record of managing large-scale parallel transitions.
• Expertise in revenue cycle assessments, system implementations, and operations.
• Ability to travel up to 50%.

Responsibilities

• Proactively identifies opportunities for financial, operational, and delivery performance enhancement.
• Spearheads the successful implementation of our product and service suite with new and existing clients, driving outcomes through RCM transformation.
• Partner closely with our technology teams to deploy and implement our suite of products/workflow engines to drive best operational outcomes.
• Analyze business metrics trends, potential issues, escalations, client feedback and business strategy.

Skills

Ambulatory operations

Acute operations

Revenue cycle management

Management consulting

Client relationship management

Travel readiness

Education

MBA or MHA or MPH

Job description

Vice President Customer Advocacy - Acute / Ambulatory RCM

As the Vice President (VP), Customer Advocacy - Acute / Ambulatory, you will collaborate with health system clients on a range of complex assignments to provide practical and innovative solutions. Assess the current performance of their ambulatory revenue cycle operations by conducting interviews, observations, document review, data-driven insights, and processes. Building relationships with clients and seeking opportunities to expand the scope of their business and financial outcomes

Responsibilities:

Proactively identifies opportunities for financial, operational, and delivery performance enhancement.

Spearheads the successful implementation of our product and service suite with new and existing clients, driving exceptional business and financial outcomes through RCM transformation.

Partner closely with our technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes.

Analyze business metrics trends, potential issues & escalations, client feedback & business strategy

Qualifications/Requirements:

Targeting the Northeast corridor (NY, NJ, CT) to effectively manage health system clients in this region.

7+ years of experience in ambulatory and acute operations management and management consulting or advisory services.

5+ years of revenue cycle experience, including Patient Access and Billing.

Proven record of accomplishment of managing large-scale parallel transitions.

Expertise in leading revenue cycle assessments, system implementations, and operations.

Expertise in revenue workflow optimization and/or performance improvement.

Ability to travel 50% of the time

Education:

Master’s degree in business or healthcare, such as MBA, MHA, or MPH

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Compensation and Benefits:

The base salary range for this position is $225,000-$300,000. Pay is based on several factors, including but not limited to current market conditions, location, education, work experience, certifications, etc. IKS Health offers a competitive benefits package, including healthcare, 401k, and paid time off (all benefits are subject to eligibility requirements for full-time employees). IKS Health is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Travel Required

Yes . Travel up to 50%

Qualifications

Skills

Behaviors

Motivations

Education

Required

Masters or better in Business Administration or related field.

Masters or better in Health Administration or related field.

Experience

Required

7 years:

Expertise in revenue workflow optimization and/or performance improvement.

7 years:

Expertise in leading revenue cycle assessments, system implementations, and operations.

7 years:

Proven record of accomplishment of managing large-scale parallel transitions.

5 years:

Revenue cycle experience, including Patient Access and Billing.

7 years:

Experience in ambulatory operations management and management consulting or advisory services.

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.