VP Commercial Programs

CluePoints; United States; Hybrid; USD 180,000 - 320,000; Full time

Benefits offered by this job

Private Medical Insurance throughVital

Group Critical Illness Cover

Life Insurance

Pension Scheme

Professional development

Hub-based hybrid model

Job summary

CluePoints is seeking a high-impact VP of Growth Operations to serve as the growth operating partner to the Chief Commercial Officer. You will translate strategy into disciplined GTM execution across Sales, Marketing, Customer Success, and Partnerships.

As we transform from RBQM to Clinical Quality Intelligence, you will orchestrate operating systems, drive accountability, and improve forecast confidence while maintaining a fast-paced, cross-functional culture.

Qualifications

• 12+ years in Life Sciences SaaS/Software with growth transformation.
• Experience building and operationalizing GTM growth operating systems.
• Experience collaborating with executive leadership teams and program management.
• Proven ability to influence and drive results in matrixed organizations.
• Builder-and-operator mindset with high accountability and follow-through.
• Strategic yet hands-on, capable of handling complexity across functions.

Responsibilities

• Growth Operating Partner to the CCO translating strategy into executable programs.
• Lead GTM growth roadmap, establish accountability and execution frameworks.
• Operationalize go-to-market strategies across Sales, Marketing, Customer Success, and Partnerships.
• Manage Revenue, Customer, and Market Growth programs with measurable impact.
• Design executive dashboards and KPI frameworks for growth performance.
• Identify capability gaps and drive enablement and accountability improvements.
• Coordinate cross-functional leadership around shared growth priorities.
• Own growth rhythm and execution cadences across the organization.

Skills

Growth transformation

GTM systems

Executive leadership

Influence & results

Builder mindset

Strategic yet hands-on

Education

Bachelor's degree in Business/Marketing

Job description

Job Description

At CluePoints, we’re redefining how clinical trials are run. As the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight software, we harness advanced statistics, artificial intelligence, and machine learning to ensure the quality, accuracy, and integrity of clinical trial data, helping life sciences organisations bring safer, more effective treatments to patients faster.

We’re proud to be an ambitious, fast-growing technology scale-up with a dynamic and diverse international team representing more than 20 nationalities. Collaboration, flexibility, and continuous learning are part of our DNA.

At CluePoints, you’ll find a culture where you can grow, make an impact, and have fun along the way.Guided by our values ofCare, Passion, and Smart Disruption, we’re united by a shared mission: to create smarter ways to run efficient clinical trials and deliver AI-powered insights that improve human outcomes worldwide.

The Role

CluePoints is seeking a highly strategic and execution-focused Vice President, Commercial Programs to serve as the Chief Commercial Officer's growth operating partner and execution leader.

Acting as an extension of the CCO, this role is responsible for translating commercial strategy into disciplined GTM execution across Sales, Marketing, Customer Success, Partnerships, and Commercial Operations. The VP Growth Operations will ensure that strategic growth initiatives, sales motions, operating rhythms, performance management systems, and accountability frameworks are executed consistently, measured rigorously, and continuously optimised.

As CluePoints advances its transformation from a leading Risk-Based Quality Management provider to a Clinical Quality Intelligence platform, this leader will play a critical role in orchestrating the commercial operating system required to accelerate growth, improve execution quality, increase forecast confidence, and support CluePoints' journey toward becoming a category-defining market leader.

This is not a traditional marketing, sales operations, or revenue operations role. It is a cross-functional GTM growth leadership position responsible for ensuring the organisation executes with rigour, visibility, accountability, and speed.

While the Chief Commercial Officer focuses on customers, strategic opportunities, category leadership, executive engagement, partnerships, industry influence, and board-level priorities, the VP Commercial Programs ensures the commercial organisation executes effectively against those priorities.

Job Requirements

What You'll Bring

• 12+ years of experience in Life Sciences SaaS/Software, with demonstrated success leading growth transformation initiatives. Strong preference towards RBQM, QMS or Clinical domain experience.
• Experience building and operationalizing GTM growth operating systems – orchestration, enablement, execution, measurement & control.
• Direct experience working with executive leadership teams, with strong program management and operational leadership capabilities.
• Proven ability to influence and drive results in matrixed organizations, with strong analytical and business management skills.
• A builder-and-operator mindset — highly accountable, execution-obsessed, and relentless about follow-through.
• Strategic while remaining operationally hands-on, comfortable managing complexity, and collaborative with a low-ego approach to cross-functional leadership.

Nice to Have

• Experience supporting organizations scaling from approximately $50M ARR to $200M+ ARR.
• Exposure to enterprise software sales and long-cycle consultative selling environments.
• Experience supporting customer success, partnerships, and commercial expansion programs.

Qualifications

• Bachelor's degree in Business, Marketing or a related discipline

Job Responsibilities

• Growth Operating Partner to the CCO - translating strategy into executable programs, ensuring leadership alignment, driving accountability and follow-through, while providing visibility into progress, performance and risk.
• Growth Orchestration Leadership - lead the GTM growth roadmap, translating strategic growth themes into measurable outcome-led initiatives, establishing accountability & execution frameworks, driving adoption of best practices, while removing barriers to execution.
• GTM Strategy Execution - operationalize go-to-market strategies across Sales, Marketing, Customer Success, and Partnerships, aligning consistent execution to the customer journey and scaling new sales motions.
• Growth Program Management & Orchestration - Revenue, Customer, and Market Growth programs; driving consistent execution and measurable business impact.
• Performance Management & Reporting - design and maintain executive dashboards and KPI frameworks, developing leading and lagging indicators for growth performance.
• Organizational Capability & Enablement – partner with functional leaders to identify capability and enablement gaps, developing initiatives to improve accountability and execution discipline.
• Cross-functional leadership - connect and align Strategy, Product, Marketing, Sales, Customer Success, Partnerships, Finance, and Operations around shared growth priorities.
• Growth Operating Rhythm Ownership - Lead and facilitate key execution forums across the commercial organization on an appropriate weekly, monthly, and quarterly execution cadence

Job Benefits

• Private Medical Insurance through Vitality Health (full hospital cover, 24/7 GP, and therapy sessions)
• Group Critical Illness Cover with Aviva
• Life Insurance (death-in-service lump sum)
• Pension Scheme with 9% employer contribution via Scottish Widows
• Opportunities for professional development and sponsored certifications
• A hub-based hybrid model that blends flexibility with purpose — connecting teams through collaboration, learning, and a vibrant social culture.

Equal Opportunities & Data Protection Statement

CluePoints is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Any personal data you share during your application will be processed in accordance with the UK GDPR and the Data Protection Act 2018 and will be used solely for recruitment purposes. By submitting your application, you consent to the processing of your data for recruitment and employment purposes.