VP, Client Success for Elite Private Education

Alpha School; Los Angeles (CA); On-site; USD 340,000 - 460,000; Full time

Benefits offered by this job

Benefits

Job summary

Alpha School is seeking a Vice President of Client Success to own the client side of Alpha at one campus, while expanding relationships across multiple markets. You will manage a book of UHNW families, drive enrollment, retention, and advocacy, and act as the voice of authority when conversations get challenging.

This is a full-time, on-site role requiring executive presence, strategic partnership building, and strong problem-solving in a fast-paced private education environment.

Qualifications

• 7+ years leading high-stakes relationships in private or independent education, fundraising, or wealth management.
• 2+ years working with ultra-high-net-worth families or similar high-expectation clients.
• Proven ownership of enrollment, retention, advocacy, or client outcomes, including resolving sensitive situations.
• Polished executive communication and confident representation to skeptical stakeholders.
• Willingness to reside in listed metro areas and work on-site with occasional evening/weekend events.

Responsibilities

• Build a metro where Alpha families are advocates and no client crisis is resolved by compromising the model.
• Run full client acquisition cycle for wealthy families end to end: info sessions, follow-ups, enrollment decisions.
• Turn enrolled parents into public champions through advocacy workshops and networks.
• Diagnose escalations, engage the client directly, and document precedents for the network.
• Maintain current accounts with regular touchpoints and report patterns to leadership.

Skills

Relationship management

Executive communication

UHNW client exposure

Public advocacy

Job description

Alpha School is seeking a Vice President of Client Success to own the client side of Alpha at one campus, while expanding relationships across multiple markets. You will manage a book of UHNW families, drive enrollment, retention, and advocacy, and act as the voice of authority when conversations get challenging.

This is a full-time, on-site role requiring executive presence, strategic partnership building, and strong problem-solving in a fast-paced private education environment.