VP Business Relationship Management

Rite-Hite Company; Milwaukee (WI); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays & vacation

Job summary

Rite-Hite Company, a global leader in loading dock and door equipment, seeks to fill a Vice President, Business Relationship Management role. The position partners with the Business ELT to align technology with strategic goals and deliver high-value outcomes.

You will lead a multidisciplinary team of BRMs, BAs, and IT Support, translate business needs into roadmaps, and drive delivery while maintaining a single point of contact for business units.

Qualifications

• 10+ years of progressive leadership experience in IT, business consulting, BRM, or related strategic roles.
• Experience partnering with executive leaders to shape strategy and deliver tech-enabled outcomes.
• Proven ability to translate complex business needs into actionable technical plans and roadmaps.
• Strong background in project/portfolio management and enterprise tech environments.
• Exceptional communication, influence, and relationship-building skills.
• Experience leading large teams and developing talent in cross-functional settings.
• Advanced degree in Business, Information Technology, or related field preferred.

Responsibilities

• Serve as a strategic advisor and extension of Business ELT members.
• Partner with ELT on strategy, business cases, KPI development, and prioritization.
• Cocreate technical roadmaps with business and IT leaders that support long-term objectives.
• Provide input to operating plans, resource planning, and technology investment decisions.
• Lead BRMs, BAs, and IT Support teams to translate needs into roadmaps.
• Ensure alignment between business objectives and IT strategies, projects, and capabilities.
• Oversee delivery of initiatives across systems, data, cybersecurity, and new technology.

Skills

Strategic leadership

Stakeholder management

IT strategy

Business relationship management

Portfolio management

Communication skills

Cross-functional collaboration

Mentoring & team development

Education

Advanced degree in Business or Information Technology

Job description

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

Position Overview

The Vice President, Business Relationship Management (BRM) is a senior technology and business leader responsible for aligning enterprise technology capabilities with strategic business objectives. Serving as an extension of the Business Executive Leadership Team (ELT), this role shapes business and technology strategy, ensures strong partnership across functions, and drives high‑value outcomes through technology solutions.

The VP will lead a multidisciplinary team—including Business Relationship Managers, Business Analysts, and IT Support—to translate business needs into technical roadmaps, ensure successful delivery of initiatives, and optimize ongoing operations through a single, accountable point of contact for the business.

Key Responsibilities

Strategic Partnership & Business Alignment

• Serve as a strategic advisor and extension of Business ELT members.
• Partner with ELT on business strategy, business cases, KPI development, and prioritization.
• Cocreate technical roadmaps with business and IT leaders that support long‑term enterprise objectives.
• Provide critical input to annual operating plans, resource planning, and technology investment decisions.
• Ensure clear alignment between business objectives and IT strategies, projects, and capabilities.

Business Objective Delivery & Portfolio Accountability

• Ensure all initiatives, enhancements, and programs are aligned to business scope and strategic intent.
• Lead the team responsible for gathering, validating, and prioritizing business requirements.
• Oversee execution of projects and enhancements related to systems, data, cybersecurity, and new technology.
• Drive operational excellence and optimization of business‑critical systems and processes.
• Monitor success metrics and deliver continuous improvement recommendations.

Single Point of Contact for IT Partnership

• Act as the face of IT to assigned business units—owning communication, expectation management, and escalation management.
• Partner with IT leaders to address system enhancements, new technology requests, risk mitigation, and cybersecurity concerns.
• Ensure timely, effective communication regarding project progress, risks, changes, and operational impacts.
• Build trusted, transparent relationships with business stakeholders across all levels.

Leadership & Team Management

• Lead and develop a high‑performing BRM organization—incorporating BRMs, BAs, and IT Support roles (final structure TBD).
• Establish standards, frameworks, and governance models for engagement, requirements, prioritization, and delivery.
• Cultivate a culture of partnership, accountability, service excellence, and strategic influence.
• Mentor team members to grow skills in strategy, consulting, communication, and technical understanding.
• Align team capacity to business demand and adjust structure as needed to support enterprise growth.

Qualifications

• 10+ years of progressive leadership experience in IT, business consulting, business relationship management, or related strategic roles.
• Demonstrated experience partnering with executive‑level business leaders to shape strategy and deliver technology‑enabled outcomes.
• Proven ability to translate complex business needs into actionable technical plans and roadmaps.
• Strong background in project/portfolio management, process improvement, and enterprise technology environments.
• Exceptional communication, influence, and relationship‑building skills.
• Experience leading large teams and developing talent in cross‑functional environments.
• Advanced degree in Business, Information Technology, or related field preferred.

What We Offer

• Health & Well‑being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well‑being program with an opportunity to receive an extra day off and more.
• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported—at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug‑free workplace for the safety of our employees and customers.