VP, Branch Manager - Business Development - Bloomfield Twp

Dfcufinancial; Bloomfield Hills (MI); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is on the lookout for a dynamic VP, Branch Manager to spearhead business development in Bloomfield Twp. This pivotal role involves leading branch operations, driving sales, and fostering community engagement. You will oversee a dedicated team, ensuring exceptional member service while enhancing the branch's presence through strategic networking and community involvement. With a focus on operational excellence and a member-centric culture, this opportunity promises to be both rewarding and impactful. If you're passionate about financial services and community development, this role offers a platform to make a significant difference.

Benefits

Paid lunch time

Employee referral payouts

Paid time off

401k plan match

Tuition reimbursement

Medical, dental, and vision insurance

Health savings account (HSA)

Short- & long-term disability plans

Company provided life insurance

Volunteer and community engagement opportunities

Qualifications

• 5+ years in financial services with 2+ years in management.
• Strong leadership and team-building skills required.

Responsibilities

• Oversee daily branch operations and ensure efficient service delivery.
• Drive sales initiatives and enhance member relationships.

Skills

Leadership

Sales Management

Business Development

Communication Skills

Problem-Solving

Customer Service

Financial Services Knowledge

Team Building

Education

Bachelor’s degree in business or Finance

Tools

Microsoft Office Suite

Financial Software

Job description

VP, Branch Manager - Business Development - Bloomfield Twp

Bloomfield Hills, MI 48304, USA • Bloomfield Twp, MI, USA

Job Description

Posted Saturday, November 16, 2024 at 5:00 AM

Join the DFCU Financial team today, and discover the benefits, rewards, and development opportunities from one of the largest and best managed credit unions in the country.

The Opportunity: We are seeking a VP, Branch Manager - Business Development for a new branch we will be opening in the Bloomfield Twp area. The Branch Manager will lead the branch operations including member service, sales, operational management, and community engagement. The Branch Manager is responsible for overseeing day-to-day branch activities, driving performance, fostering business growth, and enhancing our presence in the community through active participation in networking events and business development initiatives.

What You’ll Do:

Branch Leadership and Management

• Oversee day-to-day operations of the branch to ensure efficient and effective service delivery.
• Lead, coach, and develop branch staff to achieve performance goals and maintain high standards of member service.
• Monitor and manage branch performance metrics, including sales targets, member satisfaction, and operational efficiency.
• Ensure compliance with all regulatory requirements, policies, and procedures.
• Foster a member-centric culture by ensuring all staff provide exceptional service and personalized financial solutions.
• Assist members with their personal and business banking needs.
• Resolve complex member issues and complaints promptly and effectively.
• Regularly review and enhance service processes to improve member experience and satisfaction.

Sales and Business Development

• Drive branch sales initiatives to meet and exceed sales targets for products and services.
• Identify opportunities for cross-selling and upselling to enhance member relationships and financial well-being.
• Develop and implement strategies to attract new members and deepen relationships with existing members.
• Periodically attend joint calls with lines of business partners and prospective members/members.

Community Engagement and Networking

• Represent DFCU Financial at community and networking events to build and strengthen community relationships.
• Actively participate in local business groups, chambers of commerce, and other relevant organizations.
• Promote DFCU Financial's brand and services within the community to attract new business and household accounts.

Operational Excellence

• Ensure operational processes are followed accurately and efficiently to minimize risk and enhance service quality.
• Conduct regular audits and reviews to ensure compliance with internal and external standards.
• Implement best practices for cash management, security, and fraud prevention.

What You’ll Need:

• Bachelor’s degree in business, Finance, or a related field preferred.
• Minimum of 5 years of experience in financial services, with at least 2 years in a management role.
• Strong leadership and team-building skills with a track record of driving performance.
• Excellent communication, interpersonal, and problem-solving abilities.
• Proven ability to develop new business and build and maintain relationships within the community.
• Results-driven and proactive with the ability to thrive in a fast-paced, dynamic environment.
• Consistent positive, cooperative, self-motivated, courteous, and professional attitude.
• Knowledge of credit union products, services, and regulatory requirements.
• Proficiency in financial software and Microsoft Office Suite.

What We Offer:

• Paid lunch time
• Employee referral payouts for recruiting your friends and family
• Paid time off
• Paid holidays (~10 per year)
• 401k plan match, dollar for dollar up to 4%
• 401k additional employer contribution after one year at 5%
• Tuition reimbursement / Education assistance
• Medical, dental, and vision insurance effective date of hire
• Health savings account (HSA)
• Flexible spending accounts for medical and dependent care expenses
• Wellness initiatives and reimbursements
• Pre-paid legal services plan
• Identity protection plan
• Short- & long-term disability plans paid for by company
• Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
• Pet Insurance
• Free financial planning assistance
• Numerous fun employee events throughout the year
• Volunteer and community engagement opportunities
• Discounts with local and national companies through DFCU Perks
• Service / anniversary awards
• Employee discounts for company logo wear
• Recognition and awards for outstanding team and individual performance (branch and member service center employees)
• Ongoing training opportunities

Equal Opportunity Employer / Disabled / Veterans