Bloomfield Twp - VP, Branch Manager - Business Development

Dfcufinancial; Michigan; On-site; USD 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a VP, Branch Manager to lead a new branch in Bloomfield Twp. This pivotal role involves overseeing daily operations, driving sales, and fostering community engagement. The ideal candidate will have a strong background in financial services, exceptional leadership skills, and a passion for member service. You will play a crucial role in shaping the branch's success while ensuring compliance and operational excellence. Join a dynamic team that values growth, community involvement, and employee development, where your contributions will have a meaningful impact on the community and the organization.

Benefits

Paid lunch time

Employee referral payouts

Paid time off

401k plan match

Tuition reimbursement

Medical, dental, and vision insurance

Health savings account

Wellness initiatives

Short- & long-term disability plans

Free financial planning assistance

Qualifications

• 5+ years in financial services with 2+ years in management.
• Strong leadership and proven ability to drive performance.

Responsibilities

• Oversee branch operations and ensure efficient service delivery.
• Drive sales initiatives and develop new business opportunities.
• Engage with the community to strengthen relationships.

Skills

Leadership

Sales Management

Communication

Financial Services Knowledge

Problem Solving

Relationship Building

Team Building

Operational Management

Education

Bachelor’s degree in Business

Finance or Related Field

Tools

Microsoft Office Suite

Financial Software

Job description

Bloomfield Twp - VP, Branch Manager - Business Development

Bloomfield Hills, MI 48304, USA • Bloomfield Twp, MI, USA

Job Description

Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.

The Opportunity: We are seeking a VP, Branch Manager - Business Development for a new branch we will be opening in the Bloomfield Twp area. The Branch Manager will lead the branch operations including member service, sales, operational management, and community engagement. The Branch Manager is responsible for overseeing day-to-day branch activities, driving performance, fostering business growth, and enhancing our presence in the community through active participation in networking events and business development initiatives.

What You’ll Do:

Branch Leadership and Management

1. Oversee day-to-day operations of the branch to ensure efficient and effective service delivery.
2. Lead, coach, and develop branch staff to achieve performance goals and maintain high standards of member service.
3. Monitor and manage branch performance metrics, including sales targets, member satisfaction, and operational efficiency.
4. Ensure compliance with all regulatory requirements, policies, and procedures.
5. Foster a member-centric culture by ensuring all staff provide exceptional service and personalized financial solutions.
6. Assist members with their personal and business banking needs.
7. Resolve complex member issues and complaints promptly and effectively.
8. Regularly review and enhance service processes to improve member experience and satisfaction.

Sales and Business Development

1. Drive branch sales initiatives to meet and exceed sales targets for products and services.
2. Identify opportunities for cross-selling and upselling to enhance member relationships and financial well-being.
3. Develop and implement strategies to attract new members and deepen relationships with existing members.
4. Periodically attend joint calls with lines of business partners and prospective members/members.

Community Engagement and Networking

1. Represent DFCU Financial at community and networking events to build and strengthen community relationships.
2. Actively participate in local business groups, chambers of commerce, and other relevant organizations.
3. Promote DFCU Financial's brand and services within the community to attract new business and household accounts.

Operational Excellence

1. Ensure operational processes are followed accurately and efficiently to minimize risk and enhance service quality.
2. Conduct regular audits and reviews to ensure compliance with internal and external standards.
3. Implement best practices for cash management, security, and fraud prevention.

What You’ll Need:

1. Bachelor’s degree in business, Finance, or a related field preferred.
2. Minimum of 5 years of experience in financial services, with at least 2 years in a management role.
3. Strong leadership and team-building skills with a track record of driving performance.
4. Excellent communication, interpersonal, and problem-solving abilities.
5. Proven ability to develop new business and build and maintain relationships within the community.
6. Results driven and proactive with the ability to thrive in a fast-paced, dynamic environment.
7. Consistent positive, cooperative, self-motivated, courteous and professional attitude.
8. Knowledge of credit union products, services, and regulatory requirements.
9. Proficiency in financial software and Microsoft Office Suite.

What We Offer:

1. Paid lunch time
2. Employee referral payouts for recruiting your friends and family
3. Paid time off
4. Paid holidays (~10 per year)
5. 401k plan match, dollar for dollar up to 4%
6. 401k additional employer contribution after one year at 5%
7. Tuition reimbursement / Education assistance
8. Medical, dental and vision insurance effective date of hire
9. Health savings account (HSA)
10. Flexible spending accounts for medical and dependent care expenses
11. Wellness initiatives and reimbursements
12. Pre-paid legal services plan
13. Identity protection plan
14. Short- & long-term disability plans paid for by company
15. Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
16. Pet Insurance
17. Free financial planning assistance
18. Numerous fun employee events throughout the year
19. Volunteer and community engagement opportunities
20. Discounts with local and national companies through DFCU Perks
21. Service / anniversary awards
22. Employee discounts for company logo wear
23. Recognition and awards for outstanding team and individual performance (branch and member service center employees)
24. Ongoing training opportunities

Equal Opportunity Employer / Disabled / Veterans