VP, Applied AI & NLP Lead — Payments Tech

Fairygodboss; Seattle (WA); On-site; USD 190,000 - 240,000; Full time

Job summary

JPMorganChase is seeking a Vice President, Applied AI and Machine Learning Lead in Payments Technology. You will own end-to-end NLP and document extraction capabilities, setting technical direction while collaborating with product, engineering, data, risk, and compliance teams to improve trust and operational efficiency.

You will design scalable ML pipelines, oversee model lifecycle, and continuously drive operational excellence with measurable business impact.

Qualifications

• Formal training or certification on applied artificial intelligence and machine learning concepts and 3+ years applied experience
• 3+ years of experience building and delivering applied machine learning or natural language processing solutions with measurable outcomes in production.
• Strong programming skills in Python and experience using modern machine learning frameworks such as PyTorch or TensorFlow.
• Hands-on experience with document extraction and natural language processing techniques including text classification and information extraction.
• Experience designing data-driven solutions using SQL and distributed processing tools such as Spark or equivalent.
• Experience deploying and operating machine learning services or pipelines in a cloud environment such as Amazon Web Services (or equivalent).
• Demonstrated ability to translate ambiguous business problems into structured machine learning plans, including data strategy, evaluation, rollout, and operationalization.
• Strong communication and collaboration skills, including the ability to explain technical tradeoffs to technical and non-technical partners.

Responsibilities

• Own end-to-end delivery of document extraction and natural language processing solutions, from opportunity sizing and requirements through production rollout and iteration.
• Design scalable model pipelines for document ingestion, text extraction, classification, and ranking, balancing accuracy, latency, throughput, and cost.
• Develop and improve natural language processing algorithms and model approaches to extract entities, relationships, and signals from unstructured text and documents.
• Define evaluation strategies and success metrics, including offline validation, error analysis, robustness testing, and controlled online measurement where appropriate.
• Establish model lifecycle practices including reproducibility, testing, monitoring, drift detection, and incident response to sustain reliable production performance.
• Partner with risk and compliance stakeholders to ensure appropriate documentation, controls, explainability expectations, and audit-ready processes.
• Drive technical decisions through design reviews, code and model reviews, and pragmatic standards that raise quality and delivery velocity.
• Communicate tradeoffs and recommendations to senior stakeholders, translating model behavior into decision-ready business impact.

Skills

Python

PyTorch

TensorFlow

NLP

SQL

Spark

AWS

Model Deployment

Communication

Tools

AWS

Spark

Job description

JPMorganChase is seeking a Vice President, Applied AI and Machine Learning Lead in Payments Technology. You will own end-to-end NLP and document extraction capabilities, setting technical direction while collaborating with product, engineering, data, risk, and compliance teams to improve trust and operational efficiency.

You will design scalable ML pipelines, oversee model lifecycle, and continuously drive operational excellence with measurable business impact.