VP, AI Trust & Secure Experience Platform

JPMorgan Chase & Co.

New York (NY)

On-site

USD 180,000 - 240,000

Full time

14 days+

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Job summary

JPMorgan Chase & Co. seeks a Vice President, Product Manager for Delegated Experiences and Agentic AI within Trust & Security.

Based in New York, you will shape authentication and authorization strategy, partner with design, engineering, and testing teams, and translate requirements into epics and user stories for tech delivery. You will drive roadmap priorities, leverage user research, analytics, and agile processes to deliver secure digital journeys, while balancing speed, scale, and quality

Qualifications

5 years of experience in product management
Knowledge of the product development lifecycle
Experience leading discovery and requirements definition activities
Developing capability in data analytics and product measurement
Experience using agile delivery and issue-tracking tools (e.g., Jira and Figma)
Demonstrated ability to deliver effective product demonstrations for varied audiences
Experience delivering initiatives through the software development life cycle from concept to production
Domain knowledge in authentication, authorization, and identity life cycle management
Strong collaboration, communication, and stakeholder management skills
Strong risk awareness and ability to manage delivery tradeoffs with partners
Hands-on experience with OAuth 2.0 and OpenID Connect
Experience building or managing API-based products
Experience with dynamic, risk-based assessment and step-up challenge patterns
Practical product experience with AI platforms, agentic workflows, and MCP servers and tooling
Experience designing human-in-the-loop conversational AI solutions for external users
AWS certification

Responsibilities

Partner with product managers to identify new opportunities through user research and discovery
Assess upstream and downstream impacts of new features across the end-to-end product experience
Support journey mapping, market analysis, and customer feedback collection to inform the product roadmap
Analyze and report product metrics across the development life cycle, including time, cost, and quality outcomes
Translate needs into clear requirements, epics, and user stories for technology delivery teams
Prioritize and execute deliveries using agile methods to achieve roadmap outcomes
Manage timelines and stakeholder communications, including updates to senior leaders
Facilitate technical and non-technical discussions to align teams on scope, sequencing, and dependencies
Partner with testing teams on end-to-end testing, user acceptance testing, and post-release validation
Drive problem-solving and prioritization by balancing speed, scalability, quality, and readiness
Apply risk management practices to identify issues early and deliver dependable product outcomes