VP AI Product Delivery - Payments Platform

JPMorgan Chase & Co.; Plano (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Product Manager / AI Product Manager for the Payments Platform to define strategy for AI-powered automation across payments workflows.

You will partner with engineers, operations leads, and risk controls to deliver scalable AI capabilities, including anomaly detection and RAG-based systems, with a focus on improving STP and operational efficiency. Responsibilities include owning the AI automation roadmap, prioritizing workflows, leading PoCs, and coordinating

Qualifications

• Experience in product management delivering data/AI-enabled products from concept to launch.
• Deep understanding of ML models, anomaly detection, and operationalization (monitoring, drift, retraining).
• Hands-on Python and SQL to prototype, validate datasets/outputs, and reason about implementation.
• Strong understanding of LLMs, including RAG, prompts, evaluation approaches, and failure modes.
• Familiarity with agentic AI systems (tool-using agents, orchestration patterns, guardrails).
• Ability to define data requirements (quality, lineage, access patterns) for ML/LLM systems.
• 5+ years of experience in product delivery or a relevant domain area.
• Experience with release management and change readiness.

Responsibilities

• Own the AI automation roadmap for the payments platform, focused on measurable outcomes (e.g., reduced exceptions, faster triage, fewer breaks).
• Identify and prioritize high-impact payment workflows suitable for AI augmentation or automation (investigation, reconciliation support, exception classification, root-cause suggestions).
• Lead rapid PoC development using AI/ML to validate value quickly, then scale successful PoCs into production-grade capabilities.
• Drive anomaly detection strategy (signals, feature sets, model approach, thresholds, monitoring) to detect payment issues and process breaks early.
• Translate business and user needs into clear product requirements (PRDs/user stories), acceptance criteria, and phased delivery plans.
• Partner with engineering/ML teams to design LLM + RAG solutions (knowledge grounding, context retrieval, evaluation, safety/controls, feedback loops).
• Define and track success metrics (precision/recall for anomalies, false positives, latency, automation rate).
• Drive alignment across stakeholders and own end-to-end delivery from discovery to launch and iteration.
• Leads the completion of change management activities and ensures adherence to risk, controls, compliance, and regulatory requirements.
• Manages timelines and dependencies while liaising with stakeholders and functional partners.

Skills

Product management

AI product

Python

SQL

LLMs

RAG

PRDs/User stories

Stakeholder mgmt

Release management

AWS ECS

ECR

CloudWatch

IAM roles

Tools

AWS ECS

AWS ECR

ALB

CloudWatch

IAM roles

Job description

JPMorgan Chase & Co. seeks an Product Manager / AI Product Manager for the Payments Platform to define strategy for AI-powered automation across payments workflows.

You will partner with engineers, operations leads, and risk controls to deliver scalable AI capabilities, including anomaly detection and RAG-based systems, with a focus on improving STP and operational efficiency. Responsibilities include owning the AI automation roadmap, prioritizing workflows, leading PoCs, and coordinating