VP- AI Ops Engineer

ManpowerGroup; Charlotte (NC); On-site; USD 155,000 - 165,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Health Savings Account

Health FSA

Dependent Care FSA

Supplemental Life Insurance

Disability Insurance

Business Travel Insurance

401(k) With Match

Weekly Pay

Job summary

ManpowerGroup is seeking a VP- AI Ops Engineer in Charlotte, NC to lead the platform engineering team responsible for MLOps/LLMOps across AI platforms on Databricks and Azure. The role demands strong leadership, strategic oversight, and hands-on capability to deploy and operate AI systems in production.

You will own governance, CI/CD pipelines, and observability while collaborating with cross-functional teams to ensure safe, scalable, and cost-effective AI solutions in a financial services

Qualifications

• Bachelor’s degree in Computer Science, ML, Data Science, or related field.
• 5+ years deploying and maintaining advanced ML/GenAI models in production (MLOps/LLMOps).
• 3+ years hands-on Python and GenAI frameworks/tools such as Databricks Vector Search, Azure AI Search, LangGraph, haystack, or Llama Index.
• Deep expertise with MLOps/LLMOps tooling including MLflow, Databricks, and Azure.
• Experience developing RESTful services, containerization, and automated CI/CD with strong monitoring.

Responsibilities

• Design and oversee the MLOps/LLMOps backbone for AI platforms on Databricks and Azure.
• Develop automated CI/CD pipelines and infra-as-code for models, prompts, and agents.
• Establish governance and auditability across data, models, prompts, and responses.
• Create observability for data quality, model drift, cost governance.
• Lead testing and responsible AI controls for production safety and fairness.

Skills

Python

GenAI frameworks

Databricks

Azure

MLOps

CI/CD

RESTful services

Education

Bachelor’s degree in Computer Science / ML / Data Science

Tools

Databricks Vector Search

Azure AI Search

LangGraph

haystack

Llama Index

Job description

Our client, a leading organization in the financial services industry, is seeking a VP- AI Ops Engineer to join their team. As a VP- AI Ops Engineer, you will be part of the Platform Engineering department supporting AI and GenAI platform operations. The ideal candidate will demonstrate strong leadership, adaptability, and collaborative skills which will align successfully in the organization.

Job Title: VP- AI Ops Engineer

Location: Charlotte, North Carolina

Pay Range: $155,000 - $165,000

What's the Job?

• Design, operationalize, and oversee the MLOps/LLMOps backbone for AI platforms on Databricks and Azure Cloud Services.
• Develop and implement automated CI/CD pipelines and infrastructure-as-code for models, prompts, and agents, ensuring reliable deployment strategies.
• Establish governance, version control, and auditability across data, models, prompts, and responses, ensuring compliance and traceability.
• Create observability frameworks for data quality, model drift, application performance, and cost governance aligned with FinOps principles.
• Lead testing, validation, and responsible AI controls to ensure safety, fairness, and security of AI systems in production environments.

What's Needed?

• Bachelor’s degree in Computer Science, Machine Learning, Data Science, or a related field.
• 5+ years of experience deploying, operating, and maintaining advanced ML or GenAI models in production, with a focus on MLOps/LLMOps.
• 3+ years of hands‑on experience with Python and GenAI frameworks/tools such as Databricks Vector Search, Azure AI Search, LangGraph, haystack, or Llama Index.
• Deep expertise with MLOps/LLMOps tooling including MLflow, data platforms like Databricks, and cloud platforms such as Azure.
• Proven ability to develop RESTful services, containerization, and automated CI/CD systems, with strong monitoring and alerting skills for AI systems.

What's in it for me?

• Opportunity to lead innovative AI platform operations in a high-stakes financial environment.
• Work with cutting‑edge technologies and emerging AI-Ops tooling to enhance reliability and efficiency.
• Collaborate with diverse, talented teams to drive impactful AI solutions.
• Engage in continuous learning and professional growth within a supportive organization.
• Competitive salary with comprehensive benefits package.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.