Voyager 47 Concierge

Outrigger Kona Resort Manager LLC; United States; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays, Sick, Vacation and 1-M/

Retirement Plan (401K)

Recognition and Award Programs

Employee Assistance Program

Discounted Hotel Rates

Job summary

OUTRIGGER Resorts & Hotels is seeking Guest Services staff to support the Voyager 47 club lounge at our resort. You will help guests with a warm, aloha spirit, manage lounge set-up, and assist with breakfast, cocktail hour, and meal services.

Daily responsibilities include preparing beverages, coordinating with the team, and ensuring smooth operations while upholding Outrigger standards. The role offers comprehensive benefits and opportunities for growth within our hospitality network.

Qualifications

• Customer service-oriented approach with a strong service attitude.
• Flexible days and shifts and ability to work well with others.
• Ability to assist lounge operations and maintain standards.

Responsibilities

• Assist guests at the Voyager 47 club lounge in line with Outrigger policies.
• Daily setup and breakdown of lounge operations; prepare food and beverages during breakfast, cocktail hour, and meals.
• Monitor and order food & beverage inventories and ensure supplies for smooth operations.

Job description

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing! Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Job Duties

Exemplifies the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures. Attends to all duties related to the Voyagers 47 club lounge, which involves looking after the needs of all Voyager 47 guests. Responsible for daily set-up and breakdown for lounge operations, including preparation of food and beverages during the morning breakfast, cocktail hour, and additional meal period services at the Voyager 47 Club lounge. Assists with ordering and monitoring of food & beverage inventories, to include all necessary equipment and supplies to running a smooth operations.

4 keys to be practiced on all guest interactions. Must be able to work flexible days and shifts and have a strong service oriented attitude and able to work well with others.

Benefits & Compensation

Base pay starts at $27.74/HR

• Health Insurance (Dental, Medical, Prescription, Vision)
• Paid Holidays, Sick, Vacation and Medical Leave
• Retirement Plan (401K)
• Recognition and Award Programs
• Employee Assistance Program
• Discounted Hotel Rates

And many opportunities for growth through our training and development programs! *benefits may vary depending on position or property

Developed in 1993 with Hawaiian scholar and historian Dr. George Kanahele, the Ke 'Ano Wa'a process was designed to advance the company's corporate culture and fundamental business strategies. The values-based process intricately connected three core elements of the hospitality industry: HOST + GUEST + PLACE

The OUTRIGGER Way

It also deepened OUTRIGGER's understanding and appreciation of the local host culture, a distinct hospitality style that is recognized across the globe.

ABOUT OUTRIGGER RESORTS & HOTELS

For more than 75 years, OUTRIGGER has charted a journey of discovery – expanding from Hawai‘i to premier resort destinations including Fiji, Mauritius, Thailand and the Maldives. The privately held hospitality company invites guests to ‘Come Be Here’ with authentic Signature Experiences and the OUTRIGGER DISCOVERY loyalty program – a member of the award-winning Global Hotel Alliance (GHA). OUTRIGGER’s multi-branded portfolio includes OUTRIGGER Resorts, Hawaii Vacation Condos by OUTRIGGER®, The Kapalua Villas Maui and OUTRIGGER Honua Kai Resort & Spa while also managing select properties from top international hotel brands including Embassy Suites by Hilton®.

Find out more at OUTRIGGER.com or visit @OUTRIGGERResorts on Facebook, Instagram and Twitter. Work in a company where people truly believe in what they’re doing.