Volunteer Services Coordinator

Coastal Hospice; Salisbury (MD); On-site; USD 36,000 - 54,000; Full time

Job summary

Coastal Hospice in Salisbury, MD seeks a dedicated Volunteer Services Coordinator to assist the Lead Volunteer Services Coordinator in managing the Volunteer Services Department, including scheduling volunteer visits, maintaining volunteer files, and updating the electronic medical record.

You will help recruit and orient volunteers for all programs, ensure regulatory compliance, and support We Honor Veterans activities. A valid MD driver’s license with adequate insurance is required.

Qualifications

• High School Education or equivalent.
• Two years’ experience in an office setting, customer service, or related field.
• Bachelor’s Degree in related field (preferred healthcare).

Responsibilities

• Represents Volunteer Services at weekly Interdisciplinary Team (IDT) meetings.
• Attends offsite/off-hours events to educate and recruit volunteers.
• Schedule and coordinate volunteer visits and update volunteer files.
• Maintain volunteer files to assure compliance with regulatory requirements.
• Assist with recruiting, orienting, training, and coordination of volunteers for all programs.
• Maintain volunteer records, supplies, and equipment.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Empathetic communication

Volunteer education

Microsoft Office Suite

Education

Bachelor’s Degree in related field

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Job Summary:Under the guidance of the Lead Volunteer Services Coordinator, assists with the management of the Volunteer Services Department. This includes a variety of functions, including but not limited to, attending clinical meetings, scheduling and coordinating volunteer visits, and updating volunteer files and the electronic medical record.Essential Functions:Assigns volunteers to duties fitting their interests, training, and capabilities to include, but not limited to, patient visits and administrative workAssists with recruiting, orienting, training, and coordination of volunteers for all programs of the organizationMaintains and updates volunteer files to assure compliance with Medicare, State of Maryland, The Joint Commission, and other regulatory, funding, or accrediting organizationsAssists with implementing processes to recognize volunteersCoordinates volunteer activities for We Honor Veterans presentationsSupports Volunteer Services by maintaining volunteer records, supplies, and equipment, and supports the organization by ensuring admissions materials are copied and assembledDriver’s License in your state of residence with a good driving record and access to a reliable automobileMust possess automobile insurance coverage with minimum limits of $100,000/$300,000Duties/Responsibilities:Represents Volunteer Services at weekly Interdisciplinary Team (IDT) meetingsAttends offsite/off-hours events to educate and recruit volunteersSupervisory Responsibilities:NoneRequired Skills/Abilities:Excellent verbal and written communication skillsExcellent organizational skills, attention to detail, and ability to multitaskAbility to communicate empathetically with volunteers, patients, caregivers, and staffAbility to interact with volunteers, patients, caregivers, and staff with diverse backgroundsAbility to educate volunteers with diverse backgroundsProficient with Microsoft Office Suite and related softwarePerforms other duties as assignedRequired Education and Experience:High School Education or equivalentTwo years’ experience in an office setting, customer service, or related fieldPreferred Education and Experience:Bachelor’s Degree in related fieldHealthcare experience preferredPhysical Requirements:Ability to safely operate an automobileAbility to lift and carry up to 15 pounds with or without the use of assistive devicesAbility to use hands and fingers for repetitive motions like typing and using a mouseClose visual acuity for reading small print and using a computer