Volunteer Services Coordinator

Coastal Hospice, Inc.; Salisbury (MD); On-site; USD 23,000 - 33,000; Full time

Job summary

Healthway is seeking a Volunteer Services Coordinator in Salisbury, MD to assist with managing the Volunteer Services Department under the Lead Coordinator. You will schedule volunteer visits, attend clinical meetings, and update volunteer files and the EMR to ensure accuracy and compliance.

The role requires strong communication and organizational skills, with the ability to work with volunteers, patients, caregivers, and staff from diverse backgrounds.

Qualifications

• Excellent verbal and written communication skills.
• Excellent organizational skills, attention to detail, and multitasking ability.
• Ability to communicate empathetically with volunteers, patients, caregivers, and staff.
• Proficient with Microsoft Office Suite and related software.

Responsibilities

• Represents Volunteer Services at weekly Interdisciplinary Team (IDT) meetings.
• Attends offsite and after-hours events to educate and recruit volunteers.
• Maintains volunteer records and updates the EMR as required.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Empathy

Microsoft Office Suite

Education

High School diploma or equivalent

Bachelor’s degree (preferred)

Tools

Microsoft Office Suite

Job description

Volunteer Services Coordinator# Volunteer Services CoordinatorHealthway - Salisbury, MD 21804## OverviewSalary Range$16.85 - $24.00 Hourly## Description**Job Summary:**Under the guidance of the Lead Volunteer Services Coordinator, assists with the management of the Volunteer Services Department. This includes a variety of functions, including but not limited to, attending clinical meetings, scheduling and coordinating volunteer visits, and updating volunteer files and the electronic medical record.**Essential Functions:*** Assigns volunteers to duties fitting their interests, training, and capabilities to include, but not limited to, patient visits and administrative work* Assists with recruiting, orienting, training, and coordination of volunteers for all programs of the organization* Maintains and updates volunteer files to assure compliance with Medicare, State of Maryland, The Joint Commission, and other regulatory, funding, or accrediting organizations* Assists with implementing processes to recognize volunteers* Coordinates volunteer activities for We Honor Veterans presentations* Supports Volunteer Services by maintaining volunteer records, supplies, and equipment, and supports the organization by ensuring admissions materials are copied and assembled* Driver’s License in your state of residence with a good driving record and access to a reliable automobile* Must possess automobile insurance coverage with minimum limits of $100,000/$300,000**Duties/Responsibilities:*** Represents Volunteer Services at weekly Interdisciplinary Team (IDT) meetings* Attends offsite/off-hours events to educate and recruit volunteers**Supervisory Responsibilities:*** None## Qualifications**Required Skills/Abilities:*** Excellent verbal and written communication skills* Excellent organizational skills, attention to detail, and ability to multitask* Ability to communicate empathetically with volunteers, patients, caregivers, and staff* Ability to interact with volunteers, patients, caregivers, and staff with diverse backgrounds* Ability to educate volunteers with diverse backgrounds* Proficient with Microsoft Office Suite and related software* Performs other duties as assigned**Required Education and Experience:*** High School Education or equivalent* Two years’ experience in an office setting, customer service, or related field**Preferred Education and Experience:*** Bachelor’s Degree in related field* Healthcare experience preferred**Physical Requirements:*** Ability to safely operate an automobile* Ability to lift and carry up to 15 pounds with or without the use of assistive devices* Ability to use hands and fingers for repetitive motions like typing and using a mouse* Close visual acuity for reading small print and using a computer