Volunteer Services Operations Assistant I

Catholic Community Services of Western Washington; Tacoma (WA); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

3 weeks vacation

12 days sick leave

13 holidays

Medical + dental + vision

Life insurance + LTD + AD&D + pension

Job summary

Catholic Community Services is seeking an Operations Assistant for the Southern Region division. You will manage clerical duties, collect data, and maintain reporting databases to support funding and program operations.

Responsibilities include monthly reports, Paratransit scheduling support, and assisting program coordinators with volunteer recognition events, under the Program Director. This role demands proactive, detail-oriented collaboration within CCS teams.

Qualifications

• High school diploma required.
• Strong computer skills and basic MS Word/Excel proficiency.
• Must pass required background checks prior to offer.

Responsibilities

• Operations Assistant for the Southern Region division.
• Collects and inputs statistical data for reports for funders and departments.
• Prepares monthly reporting for Paratransit, billing, and contract reports.
• Supports Program Coordinators with volunteer recognition events.
• Assists with Paratransit scheduling in Grays Harbor and Olympia areas.
• Performs other office tasks as needed.

Skills

Typing 40 wpm

Windows Word/Excel

Communication skills

Interpersonal skills

Background checks clearance

Valid driver’s license

Reliable transportation

Multicultural collaboration

Teamwork

Education

High school diploma

Associates degree in social services

Tools

MS Word

MS Excel

Job description

Overview

$23.87 - $27.45 HR/DOE

Join our Team! We offer an excellent benefits package!3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins * flexible schedules

Program Description: Volunteer Services is a community-based service that provides free chore assistance and case management for low-income elders and adults with disabilities, with the primary goal of ensuring that they retain dignity and residence in the familiar surroundings of their home or apartment. The program is unique in also serving individuals under age 60 who have disabilities. VS fosters opportunities for social and civic engagement. VS ensures that vulnerable adults who cannot afford to pay for help they cannot complete on their own, and do not qualify for state paid services receive services that support their health and well-being, and allow them to remain living independently.

Position Description: The Operations Assistant, working under the Program Director is responsible for assisting with all clerical duties for Southern Region Division; managing data collection; maintaining reporting databases; providing information and referral services;

Responsibilities

I. MAJOR DUTIES AND RESPONSIBILITIES

• Serves as the Operations Assistant for the Southern Region division.
• Collects and inputs statistical data needed to produce reports as needed for funders and other departments within Volunteer Services:
• Monthly reports include:
  • Volunteer Report as needed
  • Paratransit/Medicaid trip log data and billing reports
  • Contract monthly reports
  • Supporting Program Coordinators to collect volunteer mileage sheets and preparing for accounting dept. :
  • Monthly billing and data collection Paratransit
  • Assist Transportation Specialist with Paratransit scheduling in Grays Harbor and Olympia areas
  • Surveys at least annually

4. Assists with contractual volunteer driver updates.

5. Assist Program Coordinators with volunteer recognition events.

6. Assist Program Director as needed with other office tasks.

7.Other duties as assigned.

Qualifications

Minimum Qualifications

• High school Diploma.
• Strong computer skills and experience with Windows based Word and Excel.
• Good communication skills both oral and written
• Ability to accurately type at least 40 words per minute
• Strong interpersonal skills
• Applicant must successfully pass required background checks prior to an offer of employment.
• Must have reliable transportation, valid driver’s license, auto registration and automobile insurance.
• Must have an acceptable driving record per CCS’ driving policy. (required to provide current driving abstract)
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations

Preferred Qualifications

• Associates Degree in social service or related field
• One year experience as a volunteer coordinator
• One year experience working with people who are aging adults over 60 and adults 18-59 yrs old with a range of disabilities (mental, physical, or addiction).