Impactful Hospice Volunteer Program Manager

Optum; Reno (NV); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits

401k contribution

Equity stock purchase

Job summary

Saint Mary's Hospice, part of the Optum network under UnitedHealth Group, seeks a Volunteer Manager to lead hospice volunteers and coordinate patient-care related activities. You will recruit, train, and assign volunteers while ensuring program standards align with regulatory requirements.

Responsibilities include meetings with patients and families, monitoring volunteer activity, and maintaining EMR documentation. Competitive hourly pay is offered with robust benefits.

Qualifications

• Current driver’s license, vehicle insurance and access to a dependable vehicle or public transportation.
• Experience with Microsoft Suite and ability to learn multiple applications.
• CPR certification (preferred) or ability to complete within 90 days of hire.
• Experience in healthcare environment (preferred).
• Effective communication and presentation skills.
• Proven management and leadership skills.

Responsibilities

• Coordinate recruitment, training, ongoing education, and assignments for Hospice Volunteers
• Implement necessary actions to ensure program standards meet regulatory or certification bodies and company pillars
• Meet with patients, caregivers, families, and hospice team to coordinate patient care-related volunteer assignments
• Assign volunteers to appropriate activities, monitor reports from volunteers and bring urgent items to the attention of the appropriate supervisor
• Maintain accurate and timely volunteer activity care plan documentation in the electronic medical record system in compliance with federal and state standards and regulations

Skills

Communication & presentation skills

Management & leadership

Microsoft Suite experience

Tools

Microsoft Office

Job description

Saint Mary's Hospice, part of the Optum network under UnitedHealth Group, seeks a Volunteer Manager to lead hospice volunteers and coordinate patient-care related activities. You will recruit, train, and assign volunteers while ensuring program standards align with regulatory requirements.

Responsibilities include meetings with patients and families, monitoring volunteer activity, and maintaining EMR documentation. Competitive hourly pay is offered with robust benefits.