Volunteer Programs Leader - Education & Community Impact

Country Music Hall of Fame and Museum; Nashville (TN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid holidays

401(k) with employer match

Free parking

Staff discounts

Volunteer program growth opportunities

Dog friendly work environment

Job summary

The Country Music Hall of Fame and Museum seeks a Volunteer Programs Manager in the Education Department to oversee all aspects of its volunteer program, including recruitment, training, scheduling, and engagement for 125+ volunteers across departments.

We value strong leadership, nonprofit experience, and a passion for country music. Work schedule is Tue–Sat with occasional evenings; competitive benefits and ongoing professional opportunities are provided.

Qualifications

• Bachelor's degree in education, arts administration, library and information studies, museum studies, sociology, or related field preferred
• Minimum 5 years supervisory experience
• Previous work with volunteers in a nonprofit or educational setting
• Previous experience with training or teaching

Responsibilities

• Develop, lead, and implement volunteer recruitment strategies and facilitate information sessions. Interview potential volunteers over the phone or via Zoom.
• Maintain corps of 125+ volunteers.
• Oversee volunteer training, materials, onboarding procedures, and background checks; provide ongoing retraining.
• Schedule volunteers in positions matched to their skills and department needs.
• Communicate Museum information to volunteers to keep them informed.
• Plan enrichment activities and volunteer events, including recognition dinners.
• Oversee volunteer database and sign-in; maintain records for reporting.
• Evaluate all aspects of the program; provide oversight, feedback, and conflict management as needed.
• Maintain partnerships with organizations that promote volunteerism.
• Build and manage the volunteer program budget.
• Serve as the point person for volunteer program matters and coach supervisors.
• Assist with marketing and publicity plans for the program.
• Oversee Teen Team in partnership with Youth and Family Programs.
• Develop short- and long-term strategies for the volunteer program.
• Participate in Education department meetings and planning.

Skills

Leadership

Communication

Time management

Volunteer management

Organizational skills

Education

Bachelor's degree (education/arts/museum studies)

Tools

Volgistics

Job description

The Country Music Hall of Fame and Museum seeks a Volunteer Programs Manager in the Education Department to oversee all aspects of its volunteer program, including recruitment, training, scheduling, and engagement for 125+ volunteers across departments.

We value strong leadership, nonprofit experience, and a passion for country music. Work schedule is Tue–Sat with occasional evenings; competitive benefits and ongoing professional opportunities are provided.