Volunteer Programs Coordinator - Community & Outreach

Queens Community House Inc; New York (NY); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Retirement Plan

Paid Time Off

NY Paid Family Leave Supplement

Professional Development & Training

Mission-Driven, Community-Focused Work

Job summary

Queens Community House in New York is seeking a Coordinator for the Friendly Visiting Program in Forest Hills to support volunteer recruitment, placement, onboarding, and ongoing engagement for older adults.

The role includes conducting screenings, home visits, and reporting, with opportunities to lead outreach efforts and coordinate volunteer recognition. Flexibility for occasional evenings and weekends is needed.

Qualifications

• Bachelor's degree in Human Services, Social Services, Social Work, Communications, Nonprofit Leadership, Public Administration, or a related field.
• Minimum of 2 years of experience in Human Services, Social Services, Social Work, Nonprofit, or a related field.
• Strong leadership skills, including the ability to motivate, direct, and mobilize volunteers.
• A community-minded approach with strong relationship-building, communication, and networking skills.
• Excellent organizational and problem-solving skills, with the ability to multitask and work independently.
• Ability to maintain confidentiality and exercise appropriate discretion.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Availability to work occasional evenings and some weekends as needed.
• Must successfully complete the required NYS Clearance Review Background Check upon hire.

Responsibilities

• Assist with the coordination of the Friendly Visiting Program, with a focus on volunteer recruitment, interviewing, placement, and ongoing engagement.
• Conduct initial screenings of prospective QCH volunteers and clients, provide information about Friendly Visiting, and make referrals to other QCH programs as appropriate.
• Manage the Friendly Visiting volunteer onboarding and orientation process.
• Conduct client home visits and assessments.
• Complete weekly and monthly reports and data entry as required by NYC Aging.
• Coordinate and execute volunteer recognition events, trainings, and other opportunities to recognize and engage volunteers.
• Manage Friendly Visiting volunteer social media groups and develop content for monthly volunteer newsletters, tip sheets, and other communications.
• Identify and participate in community outreach and volunteer recruitment opportunities, including fairs, local markets, community organizations, and businesses.
• Maintain accurate program records and prepare statistical and activity reports related to Friendly Visiting volunteer participation.
• Participate in staff meetings, trainings, professional development, and other agency activities.
• Perform other duties as assigned by the supervisor.

Skills

Leadership

Relationship-building

Communication

Organizational skills

Problem-solving

Discretion/confidentiality

Multitasking

Team coordination

Availability evenings/weekends

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Queens Community House in New York is seeking a Coordinator for the Friendly Visiting Program in Forest Hills to support volunteer recruitment, placement, onboarding, and ongoing engagement for older adults.

The role includes conducting screenings, home visits, and reporting, with opportunities to lead outreach efforts and coordinate volunteer recognition. Flexibility for occasional evenings and weekends is needed.