Volunteer Programs Coordinator

Michigan Humane; Westland Township (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

403(b) Retirement Savings Account

Paid Time Off & Holidays

Flexible working hours (compressed)

Job summary

Michigan Humane in Westland, MI is seeking a Volunteer Programs Coordinator to assist with managing the volunteer program, including screening, interviewing, orienting, training and addressing volunteer issues.

You will recruit and train volunteers, coordinate with staff, and ensure effective scheduling and communications for MH locations. The role requires strong organizational skills and a dedication to animal welfare.

Qualifications

• High School diploma required; 1–3 months of related experience; some college coursework or a degree preferred.
• Microsoft Office proficiency and intermediate computer skills required.
• Ability to set priorities, manage multiple projects and meet deadlines.

Responsibilities

• Recruit, interview, train and supervise MH volunteers.
• Train/assist volunteers in the use of CERVIS software.
• Work with department and facility managers to ensure appropriate volunteer staffing, training and communications.
• Serve as the primary point of contact for new volunteers.
• Answer phones, emails and questions from volunteers; process applications online.
• Coordinate and setup school service project volunteer schedules.

Skills

Communication skills

Public speaking

Volunteer management

Training

Education

High School diploma

College coursework preferred

Tools

CERVIS (volunteer database)

Microsoft Office

Job description

Job Details

Job Location: Westland - Westland, MI 48185

Position Type: Full Time

Job Title: Volunteer Programs Coordinator

Location: Westland, MI

Hours: Full-Time

Who We Are:

Michigan Humane is a non-profit animal welfare organization dedicated to improving and saving lives through compassionate care, community engagement, and advocacy for animals. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for animals in need, including rescue, rehabilitation, and adoption services. With a team of dedicated professionals and volunteers, Michigan Humane works tirelessly to protect and advocate for the animals and families within our communities.

Why Work with Us:

We're a mission-based organization, with a commitment to making a positive impact in the lives of animals and families within our communities. If this sounds like something you want to be a part of, we'd love to talk to you.

In addition to being a part of an organization that truly makes a difference, there are plenty of additional reasons to consider joining us, including:

• Competitive salary and benefits
• Medical, Vision, and Dental Insurance
• 403(b) Retirement Savings Account
• Opportunities for professional development, growth, and continuing education
• A positive and collaborative work environment
• Work-life balance and flexible working hours (compressed work schedule option!)
• Paid Time Off & Holidays
• Human & Pet Bereavement
• Clinic discounts to up to 75% off services for your own pet(s)
• Relaxed dress code
• Wellness program with professional counseling services available to employees
• Animal food discount
• Free or discounted adoption fees to adopt a new friend
• Sabbatical Policy
• Uniform Allowance
• Paid Parental Leave
• Yearly performance reviews & employee engagement surveys
• Student Loan Relief Eligibility through Public Service Loan Forgiveness (PSLF) Program

The Volunteer Programs Coordinator assists with the management of the Michigan Humane (MH) volunteer program to include screening, interviewing, orienting, training and responding to volunteer issues and concerns.

Responsibilities

• Exhibit compassion for all animals entrusted to Michigan Humane.
• Recruit, interview, train and provide direction to MH volunteers.
• Train/assist volunteers in the use of CERVIS (the current volunteer database management software).
• Work closely with department and facility managers/supervisors to ensure appropriate volunteer staffing, training and communications.
• Serve as the primary point of contact for new volunteers.
• Answer phones, emails and questions from current and potential volunteers; process new volunteer applications online; send information to potential volunteers.
• Reply to inquiries from volunteers and members of the public.
• Provide onsite volunteer training and assistance to MH locations.
• Screen court-ordered community service volunteer applications; explain the program to these prospective volunteers.
• Coordinate and setup school service project volunteer schedules.
• Coordinate with staff members the need to recruit, schedule and confirm volunteers for special events and programs. Work special events, when needed.
• Help plan and execute the volunteer recognition and appreciation functions.
• Assist with the development, revision and distribution of the Volunteer Manual.

Qualifications

• High School diploma and 1/3 months of related experience is required with some college-level coursework or a college degree preferred.
• Microsoft Office proficiency and intermediate computer skills are required.
• Ability to set priorities, take initiative, manage multiple projects and meet deadlines.
• Prior experience in volunteer management and/or training preferred.
• Strong communication and presentation skills, comfortable coaching individuals as well as speaking to large groups.

QualificationsQualifications

• High School diploma and 1-3 months of related experience is required with some college-level coursework, or a college degree preferred.
• Prior experience in volunteer management and/or training preferred.
• Microsoft Office proficiency and intermediate computer skills are required.