Animal and Customer Care Associate - Westland

Paycom - ATS; Westland (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid Time Off

Holidays

Pet care discounts

Uniform allowance

Parental leave

Job summary

Michigan Humane in Westland is seeking an Animal and Customer Care Associate to join our team. You will be responsible for the daily care and well-being of animals in the adoption center, including feeding, cleaning, and enrichment, while engaging with adopters and visitors.

The role requires a high school diploma or equivalent, 1–3 years of related experience, and the ability to work a weekend schedule. Compassion, clear communication, and physical stamina are essential for success in this

Qualifications

• High school diploma or equivalent required.
• 1–3 years of related experience.
• Previous animal experience a plus.
• Able to work weekends.
• Strong communication and empathy are essential.

Responsibilities

• Care for animals including feeding, watering, walking, and enrichment.
• Clean and disinfect kennels, dishes, cages, and yard areas daily.
• Assist with animal handling and restraint when necessary.
• Restock supplies and maintain general facility cleanliness.
• Monitor animal wellbeing and report concerns.

Skills

Animal care

Communication skills

Compassion

Education

High School diploma or equivalent

Job description

Job Title: Animal and Customer Care AssociateLocation: WestlandHours: Part-TimeWho We Are:Michigan Humane is a non-profit animal welfare organization dedicated to improving and saving lives through compassionate care, community engagement, and advocacy for animals. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for animals in need, including rescue, rehabilitation, and adoption services. With a team of dedicated professionals and volunteers, Michigan Humane works tirelessly to protect and advocate for the animals and families within our communities.Why Work with Us:We’re a mission-based organization, with a commitment to making a positive impact in the lives of animals and families within our communities. If this sounds like something you want to be a part of, we’d love to talk to you. In addition to being a part of an organization that truly makes a difference, there are plenty of additional reasons to consider joining us, including:Competitive salary and benefitsMedical, Vision, and Dental Insurance403(b) Retirement Savings AccountOpportunities for professional development, growth, and continuing educationA positive and collaborative work environmentWork-life balance and flexible working hours (compressed work schedule option!)Paid Time Off & HolidaysHuman & Pet BereavementClinic discounts to up to 75% off services for your own pet(s)Relaxed dress codeWellness program with professional counseling services available to employeesAnimal food discountFree or discounted adoption fees to adopt a new friendSabbatical PolicyUniform AllowancePaid Parental LeaveYearly performance reviews & employee engagement surveysStudent Loan Relief Eligibility through Public Service Loan Forgiveness (PSLF) ProgramThe Animal and Customer Care Associate works directly with the animals entrusted to Michigan Humane, ensuring the highest quality of care. The ACC Associate is responsible for the daily care and well-being of all animals in the adoption center, including feeding, cleaning, and enrichment.Responsibilities:Humanely treats and care for all animals entrusted to Michigan Humane.Clean and disinfect kennels, dishes, cages, litter pans, and yard areas daily, spot cleaning animal and public areas as needed.Feed, water, walk, socialize and bathe animals according to schedules and established protocols.Assist with caring for the animals by preparing and providing enrichment items and activities to minimize shelter environment stress.Maintain cleanliness in both people and animal areas as well as facility grounds through general upkeep and cleaning, including laundryRestock assigned areas with essential supplies at the end of each shiftAssist with animal handling and/or the restraint of animals when necessary.Qualifications:High School diploma (or equivalent)1-3 years of related experiencePrevious animal experience a plusComfortable working a required weekend scheduleFlexible with the ability to thrive in an emotional, fast-paced work environmentAbility to show compassion to both animals and people in sensitive situationsPossesses good communication skills, diplomacy, and tact at all times.Labor intensive must be able to stand for long periods, walk, kneel, bend, stoop, etc. and lift 50lbs without assistanceMust have visual acuity to accurately read animal body languageJoin our team at Michigan Humane and make a positive impact, grow your skills and career, and be part of a compassionate and dedicated organization. Apply today!