Volunteer Program Lead — Impactful Hospice Care

Compassus; Washington (Washington County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Flexible time off

Tuition reimbursement

Wellness programs

Job summary

Compassus is seeking a Volunteer Coordinator to lead the volunteer program within a hospice setting. You will interview, hire, train, supervise, and retain volunteers, while coordinating with the IDT to support patient and family care needs and the plan of care.

In this role you will manage volunteer records, ensure background screenings, provide ongoing education, and deliver in-services to volunteers. You will operate within budget guidelines and promote Compassus values daily.

Qualifications

• High school diploma or GED required.
• Colleague degree (AS or BS) preferred.
• Experience in Social Services, Human Services, Resource Management or related field preferred; or equivalent combination of education and experience.
• Prior experience managing volunteer services or nonprofit organization is a plus.

Responsibilities

• Participates as a member of the interdisciplinary team (IDT), including the development and implementation of the plan of care.
• Promotes the use of volunteers as an intervention to support patient care needs.
• Actively recruits, hires, trains, supervises, and retains volunteers to support the administrative and patient care needs of the program and Compassus.
• Adheres to common human resource policies in recruitment and selection processes.
• Ensures prospective volunteers are interviewed and complete all mandatory background and health screenings prior to being offered a position as a volunteer.
• Performs initial and ongoing competency evaluations to verify training and support needs.
• Maintains records of all recruitment and retention activities.
• Maintains accurate record of volunteer utilization as a percentage of overall patient care hours as mandated by regulations.
• Effectively communicates patient and family needs to IDT.
• Provides education about volunteer services and role of the volunteer to members of the IDT.
• Prepares reports, in-services, and other documents to demonstrate the value and effectiveness of the volunteer program as requested.
• Utilizes a variety of means to communicate with and retain active volunteers, which may include: newsletters; email campaigns; gatherings/celebratory events; meetings.
• Delivers high quality training for new volunteers.
• Delivers at least 4 in-services per year for active volunteers.
• Manages volunteer services through accountable awareness of volunteer utilization, documentation and plan of care involvement.
• Assigns patient care and administrative volunteers, providing oversight for activity and documentation requirements.
• Develops and performs public service announcements regarding hospice volunteerism.
• Performs the role of the patient care volunteer when needed to support plan of care interventions.
• Operates within established budgetary guidelines and manages expenses of volunteer program.
• Performs other duties as assigned.

Education

High school diploma or GED

Colleague degree (AS or BS) preferred

Job description

Compassus is seeking a Volunteer Coordinator to lead the volunteer program within a hospice setting. You will interview, hire, train, supervise, and retain volunteers, while coordinating with the IDT to support patient and family care needs and the plan of care.

In this role you will manage volunteer records, ensure background screenings, provide ongoing education, and deliver in-services to volunteers. You will operate within budget guidelines and promote Compassus values daily.