Volunteer & Program Coordinator

Chrysalis Center Inc; Santa Monica (CA); On-site; USD 29,000 - 31,000; Full time

Job summary

The Volunteer & Program Coordinator at Chrysalis Center Inc. in Santa Monica will oversee all volunteer coordination and training activities, onboard volunteers, and provide backup support for volunteer absences.

You will deliver direct client services, including resume preparation and interview practice, and teach job readiness classes as needed. This role requires strong organizational, communication, and intercultural skills, with bilingual English/Spanish preferred.

Qualifications

• Bilingual English/Spanish preferred.
• Teaching/training experience highly desired.
• Excellent interpersonal and intercultural communication skills.
• Microsoft Word proficiency required; Excel/PowerPoint preferred.

Responsibilities

• Coordinate volunteer recruitment, onboarding and training.
• Provide direct services to clients (resume prep, interview practice, job readiness classes).
• Manage volunteer schedules and data tracking across Chrysalis sites.
• Collaborate with Development and Programs teams and support special projects.

Skills

Bilingual English/Spanish

Teaching/training experience

Interpersonal skills

Microsoft Word

Excel

PowerPoint

Time management

Public speaking

Women/men diversity awareness

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Volunteer & Program Full Time Professional Santa Monica, Santa Monica, CA, US

Salary Range: $20.91 To $22.84 Hourly

Job Summary:

The Volunteer and Program Coordinator will oversee all volunteer coordination and volunteer training activities at Chrysalis’ Santa Monica office. Duties include onboarding, training, and coordinating all Santa Monica volunteers and providing backup support in the case of volunteer absences. The Volunteer & Program Coordinator will provide direct services to Chrysalis clients, helping them build resumes, practice for job interviews, and will teach Chrysalis’ job readiness classes as needed.

Duties and Responsibilities include but are not limited to:

Volunteer Recruitment, Coordination, Training, and Engagement

• Maintain close communication with all DT volunteers and provide direct support on a daily basis, including addressing day-to-day emails, inquiries, and needs.
• Assess program needs, screen, onboard and train new volunteers regularly, and manage existing volunteers.
• Support and/or carry out volunteer appreciation and engagement activities, including recognizing volunteer milestones and helping to plan/execute regular volunteer engagement events.
• Evaluate volunteer performance on an ongoing basis, giving direct feedback, and following up with additional training as needed.
• Work closely with Client Services team, attending weekly staff meetings and maintaining active communication about volunteers and client training activities.
• Handle cross-functional communication and support across all Chrysalis sites, and support staff, clients, and volunteers.
• Take on special projects to help the Volunteer & Program team create and implement new processes and streamline program operations.

Direct Client Service Delivery

• Provide one‑on‑one resume preparation, practice interview services, and helping clients apply to jobs online, as well as facilitate job readiness classes as needed.

Customer Service and Administration

• Coordinate volunteer schedules to ensure full coverage of one‑on‑one and job readiness classes.
• Ensure up‑to‑date and complete tracking of volunteer activities in Chrysalis data systems.
• Communicate regularly with Development and Communications Department regarding relevant volunteer activity, including a quarterly call.
• Monitor and replenish supplies for all volunteer‑related client services.

Job Skills & Qualifications

• Bilingual English/Spanish skills highly preferred.
• Highly motivated by Chrysalis’ mission and desire to improve social and economic
  fabric of our community.
• Teaching/facilitation/training experience highly desired.
• Excellent interpersonal, communication and intercultural skills.
• Microsoft Word, typing and internet research proficiency required.
• Excel and PowerPoint proficiency desired.
• Strong organizational and time management skills.
• Prior experience achieving success working under limited supervision.
• Comfortable speaking to crowds and communicating with a wide variety of audiences.
• Ability and willingness to work occasional evenings and weekends.
• Reliable transportation travel to meetings and provide coverage support at other Chrysalis offices

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.

FAIR CHANCE HIRING STATEMENT

Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice‑involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.