Volunteer & Food Program Operations Specialist

Catholic Charities of Northeast Kansas, INC.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Catholic Charities of Northeast Kansas, Inc. is seeking an organized individual to assist the Family Support Site Manager in overseeing the food pantry, volunteers, and daily operations at the Family Support Center.

The role supports mission-aligned service delivery through direct client contact, donation coordination, and data entry in Apricot and related systems. The position emphasizes collaboration with partners and staff, maintaining policies, and responding to on-site crises while

Qualifications

• High School diploma or equivalent; associate degree preferred.
• Must complete VIRTUS training, background screening, drug testing as required.
• Excellent time management and prioritization skills.
• Ability to work with diverse backgrounds and communities.
• Spanish speaking skills preferred.

Responsibilities

• Provide training, guidance, and ongoing support to volunteers in delivering direct services.
• Provide direct service coverage as needed to support daily site operations.
• Assist with administrative tasks to support daily site operations.
• Maintain knowledge of site policies and partner requirements and guide volunteers accordingly.
• Receive, sort, stock and organize deliveries and donations for well-stocked shelves.
• Greet clients, volunteers, and guests professionally at the site.
• Perform daily reconciliation of intake information for accuracy.
• Support volunteers with data entry in Apricot and other databases as needed.
• Maintain organized filing systems for client intake documentation.
• Monitor office equipment, supplies, and storage areas for efficiency.
• Coordinate deposits from in-kind donations with the FSC Site Manager.
• Coordinate maintenance requests for the office with the FSC Site Manager.
• Assist staff during high-volume periods and respond to on-site crises.

Skills

Volunteer coordination

Customer service

Data entry

Time management

Multitasking

Communication skills

Spanish language

Education

High School diploma or equivalent

Two-year Associates Degree preferred

Tools

Outlook

Microsoft Office

Apricot database

Job description

Catholic Charities of Northeast Kansas, Inc. is seeking an organized individual to assist the Family Support Site Manager in overseeing the food pantry, volunteers, and daily operations at the Family Support Center.

The role supports mission-aligned service delivery through direct client contact, donation coordination, and data entry in Apricot and related systems. The position emphasizes collaboration with partners and staff, maintaining policies, and responding to on-site crises while