Volunteer Engagement & Programs Lead

Calvary Port St. Lucie; Port Saint Lucie (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Calvary Port St. Lucie is seeking an experienced Volunteer Engagement Coordinator to provide administrative, relational, and operational support for organization-wide volunteer engagement and assimilation systems.

You will ensure timely communication, clear next steps, onboarding, and ongoing support for volunteers and ministry leaders. You will help create a consistent pathway from initial interest to active, equipped, and engaged ministry partners, coordinating background checks, scheduling,

Qualifications

• Experience in ministry support, outreach, or nonprofit service coordination.
• Strong written and verbal communication.
• Flexible with shifting deadlines and weekend commitments.

Responsibilities

• Coordinate background checks, forms, references, and required documentation.
• Assist with volunteer scheduling and communication.
• Track volunteer onboarding, training, and serving milestones.
• Monitor volunteer follow-up and identify individuals needing additional contact.
• Coordinate weekend ministries that fit under the Guest Experiences oversight
• Manage scheduling rotations for ministry partners to ensure teams are fully scheduled at all campus locations
• Provide leadership during weekends to ensure teams are operating effectively and with excellence
• Work closely with Director of Assimilation and Volunteer Engagement in identifying challenges, problem solving, and vision casting opportunities for growth and development across all teams
• Manage weekend point persons and ensure they are fully equipped to lead the teams they oversee
• Ensure that ministry partners are active within their Guest Experience ministry, and follow up with them as needed.
• Support first-time guest follow-up processes.
• Assist with Next Steps communications and tracking.
• Assist in logistics for Discover Calvary, the “Next Steps” areas, and other connection experiences.
• Maintain records of guest participation and next-step engagement.
• Help ensure communication is timely, clear, relational, and consistent.
• Provide ministry leaders with access to volunteer tools, templates, and resources.
• Assist with communication regarding volunteer needs, training, and expectations.
• Help leaders navigate volunteer engagement systems and processes.
• Support the collection of ministry-specific volunteer needs and updates.
• Identify recurring issues and communicate opportunities for improvement to the Director.
• Assist Director with the development, implementation, and execution of workshops, appreciation events, and training for staff and volunteers.

Skills

Volunteer coordination

Nonprofit experience

Communication skills

Team leadership

Flexibility

Tools

PCO workflows

Job description

Calvary Port St. Lucie is seeking an experienced Volunteer Engagement Coordinator to provide administrative, relational, and operational support for organization-wide volunteer engagement and assimilation systems.

You will ensure timely communication, clear next steps, onboarding, and ongoing support for volunteers and ministry leaders. You will help create a consistent pathway from initial interest to active, equipped, and engaged ministry partners, coordinating background checks, scheduling,