Volunteer Engagement Manager

HandsOn San Diego, fiscally sponsored by Mission Edge; San Diego (CA); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

Vacation, sick time, holidays

Birthday day off

Cell phone stipend

Internet stipend

Retirement plan with company match

Health and wellness programs

Flexible, hybrid work arrangements

Job summary

HandsOn San Diego, fiscally sponsored by Mission Edge, is seeking a Volunteer Engagement Manager in San Diego, CA. The role focuses on growing and sustaining volunteers, College Corps Fellows, Leaders, and nonprofit partners within a community-focused volunteer organization.

Responsibilities include program management for nonprofit partners and volunteers, outreach and communications, and administrative duties. A hybrid work arrangement is offered alongside a competitive benefits package.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Experience supervising staff and/or volunteers.
• Experience with Salesforce and Google Workspace; comfortable with databases.

Responsibilities

• Support current nonprofit partners and onboard new ones.
• Coordinate volunteer opportunities and manage calendars.
• Maintain volunteer communication and onboarding for College Corps Fellows.
• Oversee recruitment, training, supervision, and evaluations of Fellows.
• Manage the Volunteer Opportunity Calendar and outreach activities.
• Represent HandsOn San Diego at events and committees.

Skills

Supervision

Communication skills

Independent work

Team collaboration

Volunteer program management

Education

Bachelor’s degree preferred

High school diploma or equivalent

Tools

Salesforce

Google Workspace

Job description

Volunteer Engagement Manager

Department: Mission Edge - Fiscal Sponsorship

Employment Type: Full Time

Location: San Diego, CA

Compensation: $24.00 - $28.00 / hour

Description

HandsOn San Diego (HOSD), fiscally sponsored by Mission Edge San Diego, is a volunteer-powered organization with 2 full-time staff members that creates opportunities for people to volunteer and lead in their communities.

We work with local nonprofits, schools and parks to identify ongoing and one-time group volunteer projects that are accessible via an online project calendar.

The Volunteer Engagement Manager is a key member of HandsOn San Diego, a volunteer-powered organization that creates opportunities for people to volunteer and lead in their communities. In this role, they help grow and sustain the volunteers, College Corps Fellows, Volunteer Leaders, and nonprofit partners.

Key Responsibilities

Program Management (Nonprofit Partners)

• Support current nonprofit partners and maintain ongoing communication to ensure success of current projects and establish new opportunities
• Research, recruit, and onboard new nonprofit partners
• Review, edit, and publish new volunteer opportunity submissions
• Coordinate project planning and implementation of volunteer and community events, including procurement of project supplies, on-site volunteer management, and facilitation of reflection activities.

Program Management (Volunteers)

• Maintain timely and effective communication with volunteers and volunteer groups as they relate to their volunteer experience including regular communication about available volunteer opportunities
• Provide technical support with volunteer accounts as needed and respond promptly to volunteer inquiries
• Screen, onboard, and supervise internal volunteers and volunteer leaders
• Manage and oversee recruitment, training, supervision, and evaluations of College Corps Fellows during their school year terms
• Manage and implement the President’s Volunteer Service Award program when available
• Assist in the development and execution of volunteer projects, fundraisers, or promotions
• Serve as the staff representative on HOSD’s Volunteer Engagement Committee
• When activated in times of disaster, serve as the primary point of contact for volunteers responding at 2-1-1 San Diego’s call center following HOSD’s memorandum of understanding

Outreach and Communication

• Represent HOSD at external functions, including local, regional, and national forums on service and volunteerism
• Represent HOSD at local fairs, festivals, and outreach venues
• Champion volunteer engagement and recognition
• Manage and oversee the Volunteer Opportunity Calendar to ensure accurate and up-to-date information with 2 months posted at a time
• Create and send out weekly email newsletters via Constant Contact to promote volunteer opportunities

Administrative

• Maintain accurate volunteer recruitment files, activity reports, and database records
• Run monthly reports to collect and compile statistical data (volunteer and impact data)
• Answer emails and support volunteer correspondence while providing a high level of customer service
• Serve as the staff representative on HOSD’s Marketing and Volunteer Engagement Committees
• Prepare annual program evaluation report for Advisory Board, as needed
• Participate in strategic planning and program development
• Collaborate with the Board and HOSD committees to facilitate cross-team collaboration and learning, promote volunteer training and leadership development, develop new program models and business processes that advance strategic priorities, and maximize impact
• Other duties as assigned

Required Qualifications and Responsibilities of all HandsOn San Diego Staff and Leaders Leaders

Required Qualifications:

• High school diploma or equivalent, Bachelor’s degree preferred
• Experience supervising staff and/or volunteers
• Experience with Salesforce and/or Google Workspace
• Comfortable working with databases and learning new software
• Ability to sort and compartmentalize files, items, and ideas
• Strong written and oral communication skills
• Strong work ethic with a high degree of energy
• Ability to work independently and with minimal supervision
• Work with a high level of integrity and transparency
• Ability to effectively communicate the organization’s mission to donors, volunteers and the overall community
• Demonstrated ability to collaborate with staff, volunteers, and Advisory Board members as needed

Responsibilities of all HandsOn San Diego Staff and Leaders

• Embrace HandsOn San Diego’s core values, mission and vision
• Be ambassadors for HandsOn San Diego in the community
• Support the fundraising efforts of the organization
• Support and lead HandsOn San Diego events and service projects, as necessary

Benefits

• Competitive hourly wage of $24–$28/hour, depending on experience
• Paid vacation, sick time, and holidays—including a paid day off for your birthday
• Cell phone and internet stipend
• Retirement plan with company match
• Comprehensive health and wellness programs
• Flexible, hybrid work arrangements

Only qualified candidates that meet our requirements will be contacted. Please, no inquiries from agencies, staffing, or recruiting firms.