Volunteer Coordinator (Part-Time, Onsite)

Issaquah; Issaquah, Northern (WA, KY); Hybrid; USD 41,000 - 44,000; Part time

Job summary

The Issaquah Food & Clothing Bank is seeking a Volunteer Coordinator for a part-time, on-site role in Issaquah. You will manage volunteer scheduling, onboarding, and driver programs, acting as the main contact for volunteers and supporting recruitment efforts.

You'll coordinate registrations, maintain records across programs, and collaborate with the Volunteer Engagement Lead to ensure a positive volunteer experience and smooth daily operations.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational skills with multi-priority management.
• Experience with scheduling platforms, databases, CRMs, or registration tools.
• Commitment to dignity, respect, and compassion.

Responsibilities

• Create volunteer registration pages for programs and events, following timelines and requirements.
• Monitor the volunteer inbox and respond to inquiries promptly and professionally
• Coordinate coverage for absences and last-minute cancellations via phone, email, and text.
• Support scheduling needs across ongoing programs, special events, and seasonal initiatives.
• Grocery Rescue Driver Program: Serve as primary coordinator for volunteer drivers, monitoring schedules and route coverage.
• Recruit and coordinate substitute drivers, and communicate schedule updates and reminders.
• Onboard new drivers and coordinate their training by following established procedures.
• Respond to inquiries and support new volunteers through onboarding.
• Proactively recruit to fill vacancies and urgent needs, supporting recruitment efforts led by the Volunteer Engagement Lead.
• Serve as primary point of contact for individuals seeking Court-Ordered Community Service opportunities.
• Contribute to volunteer appreciation and retention efforts.
• Systems & Administrative Support: Maintain accurate volunteer and driver records, databases, and reports; learn and use various software platforms across the organization.
• Coordinate registration and scheduling platforms, including recurring schedule updates.

Skills

Communication

Organization

Scheduling systems

CRM/Registration tools

Job description

VOLUNTEER COORDINATOR (Part-Time,On-site)

JOB TITLE:VOLUNTEER COORDINATOR
Application Due Date:October1, 2026
Anticipated Start Date:October 19, 2026

JOB DETAILS

Status:Part-time (20-25hrs/week), hourly

Schedule:Monday 8 am - 4 pm required; Regular weekly schedule to be determined within our standard operating hours based on mutual scheduling needs

Location:Onsite

Reports to:Volunteer Engagement Lead

Compensationrange:$30-32/hourDOE

ABOUT US

The Issaquah Food & Clothing Bank has served East King County for more than 50 years, providing food, clothing, and essential resources with compassion, dignity, and respect. Every month, our staff and volunteers help thousands ofneighborsaccess nutritious food, clothing, hygiene items, and other critical resources.Volunteers are at the heart of our organization, contributing thousands of service hours each year and making our work possible.

INTRODUCTION

We're seeking an engaging, organized, and detail-oriented Volunteer Coordinator to keep our volunteer program running smoothly. This role is ideal for someone who enjoys communicating with a wide variety of people, solving scheduling challenges, and keeping multiple systems and projects organized.

POSITION SUMMARY

The Volunteer Coordinatorwillhave asignificantimpact onthe food bank's robustvolunteer community. They willserve as a key point of contact forourvolunteers,helping tosupportmore than 1,800 volunteer opportunities each month through effective scheduling, coordination, recruitment and onboarding support, and administration of volunteer systems.

For the Volunteer Coordinator, success looks like coordinating volunteeradministrative needsefficiently, communicating effectively with volunteers andstaff,and fostering a consistently positive experience for volunteers with a customer service mindsetand highly responsive support.This position focuses on day-to-day volunteer operations andcoordination, not program strategy or management. Volunteer recruitment and engagement strategy is led by the Volunteer Engagement Lead; the Volunteer Coordinator supports these efforts through scheduling, outreach, and administrative execution.

KEY RESPONISBILITIES

Create volunteer registration pages for programs and events, following established timelines and requirements.

Monitor the volunteer inbox and respond to inquiries promptly and professionally

Coordinate coverage for absences and last-minute cancellations via phone, email, and text.

Support scheduling needs across ongoing programs, special events, and seasonal initiatives.

Grocery Rescue Driver Program

Serve as primary coordinator for Grocery Rescue volunteer drivers, monitoring schedules and route coverage.

Recruit and coordinate substitutedrivers, andcommunicate schedule updates and reminders.

Onboard new driversand coordinate their training byfollowing established procedures.

Respond to inquiries andsupportnew volunteers through onboarding.

Proactively recruit to fill vacancies and urgent needs, supporting recruitment efforts led by the Volunteer Engagement Lead.

Serve as primary point of contact for individuals seeking Court-Ordered Community Service opportunities.

Contribute to volunteer appreciation and retention efforts.

Systems & Administrative Support

Maintain accurate volunteer and driver records, databases, and reports across all programs, in partnership with the Volunteer Engagement Lead.

Coordinate registration and scheduling platforms, including recurring schedule updates.

Learn and use a variety of software platforms used across the organization.

Support additional volunteer engagement and operational projects as assigned; perform other duties as assigned and attend training as required.

ELIGIBILITY REQUIREMENTS

Valid driver's license and clean driving record.

Must pass a driving and criminal background check.

Must be at least 25 years old (insurance requirement for operating staff vehicles).

QUALIFICATIONS

Required

Excellent written and verbal communication skills, including confidence making phone calls.

Strong organizational skills and ability to manage multiple priorities and schedules with a high degree of accuracy.

Experience using online platforms such as scheduling systems, databases, CRMs, or registration tools, with the ability to quickly learn new technology.

Commitment to treating all individuals with dignity, respect, and compassion.

Preferred

Experience in a nonprofit, community-based, or service-oriented organization.

Experience coordinating logistics, transportation routes, staffing, or schedules.

Experience with volunteer management software or registration platforms.

Professional experience as a Recruiter, Program Coordinator, Volunteer Coordinator, Staffing Coordinator, Office Manager, Executive Assistant, Customer Success Coordinator, or Dispatcher.

KNOWLEDGE, SKILLS & ABILITIES

Ability to work independently, exercise sound judgment, and provide excellent customer service to a diverse volunteer community.

Comfortable working in a fast-paced environment with frequent interruptions.

Experience building positive relationships with volunteers, clients, or community members.

PHYSICAL REQUIREMENTS

This position requires a combination of computer-based work and on-site engagement with volunteers, including the ability to sit, stand, walk, and use standard office equipment. Occasional lifting of up to 35 pounds may be required.

EQUAL OPPORTUNITY EMPLOYER

The Issaquah Food & Clothing Bank places equity high on our list of values. As an employer, this is demonstrated by our equal employment opportunities for all employees and applicants. All applicants will be considered for employment regardless of race, color, religion, age, sexual orientation, gender identity, national origin, veteran, or disability status.