Volunteer Coordinator - Nashville , TN

Heart'n Soul Hospice; Nashville (TN); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision insurance

Paid Time Off

401k with employer matching

Job summary

Heart’n Soul Hospice is seeking a Volunteer Coordinator to lead the recruitment and training of volunteers, ensuring compassionate hospice care aligns with our values and regulatory requirements.

The role focuses on building strong relationships with the IDG and community partners, coordinating training, and maintaining compliance with applicable laws and Hospice policies.

Qualifications

• Bachelor’s degree preferred or equivalent education, training, and experience.
• Experience in recruitment and management of volunteers preferred.
• Ability to establish and maintain effective working relationships with the IDG and the lay and professional public.
• Demonstrates good communication, interpersonal, and public relations skills.
• Experience with EMR software.

Responsibilities

• Recruitment of new volunteers.
• Training new volunteers on hospice philosophy, regulations, and job duties.
• Provides volunteers per the Hospice patient's Plan of Care.
• Demonstrates knowledge of, and ensures compliance with, all local, state and federal laws relating to the recruitment, training & retention of volunteers.
• Develops the volunteer program through collaboration with the IDG and administration personnel.
• Establishes a public relations program to foster good working relations with the volunteers & the community.
• Timely submission of all documentation.
• Performance of other duties as required.
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures.

Skills

Communication

Interpersonal

Public relations

Education

Bachelor’s Degree preferred or equivalent

Tools

EMR software

Job description

“It has been my honor and pleasure to spend the last 15-plus years of my professional career in hospice. When I am asked what type of work I do, my response is, ‘I get HUGS for a living.’ I cannot imagine doing anything else, and I feel blessed to have found my way to the rewarding satisfaction of my end-of-life industry involvement.” David Turner, Co-Founder and CEO

At Heart’n Soul Hospice we frequently discuss our missions, within the greater mission, which are to intentionally focus our efforts to ensure that everyone has information and access to high-quality, compassionate care when facing a life-limiting illness. We are seeking qualified individuals to partner with us at Heart’n Soul Hospice who embrace our mission and will allow us to introduce the idea of a career in hospice, even if they may not have considered it previously.

Join the Heart'n Soul Team. Our Soul Food is our patients and families! Our mission is to intentionally focus our efforts to ensure that everyone has information and access to high-quality, compassionate care when facing a life-limiting illness. We seek qualified individuals to partner with us at Heart’n Soul Hospice, embrace our mission and be part of a team that serves a higher purpose- patients and families. We are the Employer of CHOICE, Heart’n Soul’s core values are CHOICE…

Volunteer Coordinator

• C – Compassion First: We care for every patient and family with empathy, dignity, and kindness.


• H – Heart’n Soul Connections: We create authentic bonds by listening deeply, communicating openly, and honoring every story.


• O – Obligation to Act, Listen, and Honor: We Always GO, Always Listen, Always Honor.


• I – Integrity in All We Do: We build trust through honesty, accountability, and the highest ethical standards.


• C – Commitment to Excellence in Care: We are dedicated to quality, innovation, and continuous improvement in patient care.


• E – Empathy in Every Interaction: Because every story and every moment matters.

What You Must Have:

• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience


• Experience in recruitment & management of volunteers, preferred


• Ability to establish and maintain effective working relationships with the IDG and the lay and professional public


• Working knowledge of volunteer program resources


• Demonstrates good communication, interpersonal, and public relations skills


• Experience with EMR software


• Current driver's license, reliable transportation, and provide ongoing valid and current auto liability insurance

Full Time Employee Benefits

• Competitive Pay


• Medical, Dental & Vision insurance


• Paid Time Off


• Paid holidays


• 401k with up to 4% employer matching


• Tuition reimbursement


• Company car for qualifying individuals


• Mileage reimbursement

What You Will Do:

• Recruitment of new volunteers


• Training new volunteers on hospice philosophy, regulations, and job duties


• Provides volunteers per the Hospice patient's Plan of Care


• Demonstrates knowledge of, and ensures compliance with, all local, state and federal laws relating to the recruitment, training & retention of volunteers


• Develops the volunteer program through collaboration with the IDG and administration personnel


• Establishes a public relations program to foster good working relations with the volunteers & the community


• Timely submission of all documentation


• Performance of other duties as required


• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures

It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.

Thank you all for your kindness, care and compassion for Tom and for me! I am so grateful that Tom finally found peace when he passed. Heart’n Soul helped provide that special care for my husband.