Community Education Representative - Seattle , WA

Heart'n Soul Hospice; Seattle (WA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company Car

Medical, Dental & Vision insurance

Paid Time Off

Paid holidays

401k with employer matching

Tuition reimbursement

Ongoing training

Job summary

Heart'n Soul Hospice in Seattle seeks a Community Education Representative to drive hospice referrals by calling on physicians, hospitals, and senior living settings. You will partner with Hospice House staff to guide patients and families through the admission process.

The role requires 1–3 years of progressive hospice or healthcare sales, strong time management, and a valid driver’s license. A company car and comprehensive benefits are provided as part of fulltime employment.

Qualifications

• 1–3 years of progressive sales experience in hospice, home health, or healthcare sales preferred.
• Knowledge of the Medicare Hospice Benefit and related codes.
• Excellent time management and organizational skills with the ability to meet deadlines autonomously.
• Valid driver’s license and reliable transportation.

Responsibilities

• Call on physicians, hospitals, skilled nursing, assisted living facilities to promote hospice referrals and services.
• Work with hospice eligible patients and families as they begin the admission process with the Hospice House staff.
• Develop and implement territory business plans and manage sales time/resources to meet goals.
• Establish and maintain public relations to increase brand awareness and community understanding.
• Utilize CRM software and tools to effectively manage accounts and performance.
• Perform other duties as required and ensure compliance with applicable laws and policies.

Skills

Sales experience

Time management

Organizational skills

Valid driver’s license

Tools

CRM software

Job description

\"It has been my honor and pleasure to spend the last 15-plus years of my professional career in hospice. When I am asked what type of work I do, my response is, 'I get HUGS for a living.' I cannot imagine doing anything else, and I feel blessed to have found my way to the rewarding satisfaction of my end-of-life industry involvement.\" David Turner, Co-Founder and CEO

At Heart'n Soul Hospice we frequently discuss our missions, within the greater mission, which are to intentionally focus our efforts to ensure that everyone has information and access to high-quality, compassionate care when facing a life-limiting illness. We are seeking qualified individuals to partner with us at Heart'n Soul Hospice who embrace our mission and will allow us to introduce the idea of a career in hospice, even if they may not have considered it previously.

Community Education Representative

Seattle, WA

Join the Heart'n Soul Team. Our Soul Food is our patients and families! Our mission is to intentionally focus our efforts to ensure that everyone has information and access to high-quality, compassionate care when facing a life-limiting illness. We seek qualified individuals to partner with us at Heart'n Soul Hospice, embrace our mission and be part of a team that serves a higher purpose- patients and families. We are the Employer of CHOICE, Heart'n Soul's core values are CHOICE…

• C - Compassion First: We care for every patient and family with empathy, dignity, and kindness.


• H - Heart'n Soul Connections: We create authentic bonds by listening deeply, communicating openly, and honoring every story.


• O - Obligation to Act, Listen, and Honor: We Always GO, Always Listen, Always Honor.


• I - Integrity in All We Do: We build trust through honesty, accountability, and the highest ethical standards.


• C - Commitment to Excellence in Care: We are dedicated to quality, innovation, and continuous improvement in patient care.


• E - Empathy in Every Interaction: Because every story and every moment matters.

Community Education Representative (Hospice Business Development - Sales)

What You Must Have:

• One to three years of progressive sales experience in hospice sales, home health, or other healthcare sales strongly preferred.


• Knowledge of business management and a strong knowledge of the Medicare Hospice Benefit


• Excellent time management and organizational skills, with the ability to meet deadlines and work autonomously


• Valid driver’s license


• Reliable transportation and provide ongoing valid / current auto liability insurance

Full-Time Employee Benefits

• Competitive Salary and Bonus Plan


• Company Car for qualifying individuals


• Medical, Dental & Vision insurance


• Paid Time Off


• Paid holidays


• 401k with up to 4% employer matching - 100% vested


• Tuition reimbursement


• Excellent sales orientation and ongoing training

What You Will Do:

• Call on physicians, area hospitals, skilled nursing facilities, assisted living facilities or other senior living settings to promote hospice referrals, Heart to Heart Hospice House, and community resources.


• Working with hospice eligible patients and their loved ones as they begin the process of admission to hospice, in collaboration with the Hospice House staff.


• Develop and implement territory business plans and manages sales time and resources according to plan, adjusting as necessary in order to satisfactorily complete the plan and meet established goals.


• Establish and maintain ongoing public relations efforts to increase brand awareness and community understanding of the organization and its services.


• Utilize customer relationship management software and other tools provided to effectively manage accounts and performance.


• Performance of other duties as required


• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures

It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.

Thank you all for your kindness, care and compassion for Tom and for me! I am so grateful that Tom finally found peace when he passed. Heart'n Soul helped provide that special care for my husband.