Compassionate Hospice Volunteer Program Coordinator

Gentiva Health Services, Inc.; Lubbock (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle

Job summary

Gentiva Health Services, Inc. is seeking a compassionate Volunteer Coordinator to join our hospice care team.

You will recruit, train, supervise, and support volunteers who provide essential services to patients and families, acting as the voice for volunteers and ensuring the program aligns with federal hospice regulations. You will supervise volunteer activity, coordinate placements, and maintain accurate records while collaborating with the interdisciplinary team to improve quality and

Qualifications

• CPR certification required.
• Valid driver’s license with reliable transportation and current auto insurance.
• Deep understanding of hospice philosophy and emotional needs of terminally ill patients and families.
• Ability to build rapport with volunteers, staff, and community partners.
• Strong organizational and record-keeping abilities.
• Excellent verbal and written communication skills.
• Proficiency in public speaking and group facilitation.
• Flexible, empathetic, and capable of working independently and collaboratively.
• Competent in Microsoft Office and basic office equipment.

Responsibilities

• Supervise all volunteer activity within the designated service area.
• Maintain compliance with Medicare Hospice Conditions of Participation 5% volunteer requirement.
• Assess patient and family needs for volunteer services and coordinate appropriate placements.
• Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.
• Facilitate volunteer orientation and annual training requirements.
• Ensure completion of health screening requirements (TB tests, health questionnaires).
• Serve as liaison between volunteers and staff to promote strong communication.
• Represent the volunteer program at interdisciplinary team meetings and in the community.
• Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics.
• Participate in quality assessment and performance improvement activities.
• Support volunteers with regular communication and mentoring.
• Serve as backup volunteer when needed.
• Assist with reviewing and updating volunteer policies and procedures.

Skills

Public speaking

Group facilitation

Organizational skills

Verbal communication

Written communication

Empathy

Education

Bachelor’s degree preferred

4+ years related experience

Tools

Microsoft Office

Job description

Gentiva Health Services, Inc. is seeking a compassionate Volunteer Coordinator to join our hospice care team.

You will recruit, train, supervise, and support volunteers who provide essential services to patients and families, acting as the voice for volunteers and ensuring the program aligns with federal hospice regulations. You will supervise volunteer activity, coordinate placements, and maintain accurate records while collaborating with the interdisciplinary team to improve quality and