Volunteer Coordinator - Grove Campus

The SAFE Alliance; Austin (TX); Hybrid; USD 45,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Paid time off accruals

Holiday pay

403(b) retirement plan with employer/2

Job summary

The SAFE Alliance seeks a Volunteer Coordinator for the Community Engagement Services program in the Human Resources & Volunteer Services department. The coordinator supports volunteer recruitment, orientation, training, recognition, and engagement while providing exceptional service to volunteers, staff, and community partners.

Based in the Austin area with travel between campuses and some remote/hybrid work, the role reports to the Volunteer Services Director and helps ensure efficient

Qualifications

• Associate degree in HR, Business Administration, Nonprofit Management, Human Services, or related field required; bachelor's preferred.
• Minimum of two years in volunteer management, onboarding, HR, program coordination, or nonprofit administration.
• Bilingual English/Spanish preferred; strong written and verbal communication.
• Experience maintaining volunteer, intern, onboarding, compliance, and service records.
• Experience in preparing reports for funders and leadership.
• Experience coordinating training sessions, recognition activities, events, and partnerships.

Responsibilities

• Support volunteer recruitment, orientation, training, recognition, and engagement.
• Maintain volunteer management systems and records.
• Support community partnerships and special events.
• Provide exceptional customer service to volunteers, staff, and partners.

Skills

Volunteer management

Onboarding

Program coordination

Customer service

Communication

Microsoft Office

Education

Associate degree in HR/Business/Nonprofit

Bachelor's degree preferred

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Data management systems

Job description

SAFE Alliance seeks a Volunteer Coordinator for the Community Engagement Services program in the Human Resources & Volunteer Services department. The Volunteer Coordinator supports volunteer recruitment, orientation, training, recognition, and engagement activities while providing exceptional customer service to volunteers, staff, and community partners. Working closely with the Volunteer Services Director and agency departments, this role helps ensure efficient volunteer operations, maintains volunteer management systems, supports community partnerships and special events, and contributes to the overall success of SAFE's volunteer and intern programs.

SAFE Alliance:

The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.

Over the past two years, SAFE has served 11,397 clients across our programs. During that time, SAFE reached more than 50,000 community members through over 2,000 trainings, provided more than 150,000 nights and days of shelter and housing support, and delivered over 53,000 crisis intervention and advocacy services through our 24/7 hotline, walk-in advocacy, and direct support programs.

No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.

We are looking for one person to work on a full-time, exempt basis for an annual salary of 45,000 to 47,000 dependent upon experience and an additional annual language differential of $3,600 for those who are English/Spanish bilingual. The work location will be all major SAFE Alliance Campuses in the Austin Metroplex. This position will include some travel in the community or between campuses and will allow for some remote/hybrid work.

Perks and Benefits of Working at SAFE Alliance*

• Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
• Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
• 8 standard paid holidays throughout the year.
• Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
• A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
• 403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
• SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.

*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.

Required Qualifications:

• Associate degree in Human Resources, Business Administration, Nonprofit Management, Human Services, or a related field required; bachelor's degree preferred.
• Minimum of two (2) years of experience in volunteer management, onboarding, human resources, program coordination, or nonprofit administration, equivalent combination of education and relevant experience may be considered.
• Bilingual fluency in English/Spanish is preferred; fluency being the ability to clearly and accurately communicate to convey information using the Spanish language, both verbally and in writing.
• Familiarity with crisis intervention and trauma-informed care in order to best estimate the ability for volunteers to be a good fit for their placement.
• Experience maintaining accurate volunteer, intern, onboarding, compliance, and service records, including volunteer hours, training participation, onboarding status, and required documentation.
• Experience in preparing reports for funders, leadership, and other stakeholders.
• Experience coordinating training sessions, recognition activities, special events, volunteer projects, and community partnerships.
• Experience in volunteer recruitment and placement
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and data management systems.
• Strong verbal and written communication skills.
• Exerting up to 20 pounds of force occasionally to lift, carry, or move objects.
• Regular travel between organization locations as this position requires driving. You must have a valid, State of Texas Driver's License (If in possession of an out-of-state license, obtain a State of Texas Driver's License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
• Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
• All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.

Application Information and Instructions:

• We do NOT accept applications or resumes via email, LinkedIn or any other social media messaging service.
• Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application whether you have been selected or not to move forward in the process.
• All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month. If the 1 st or 16 th falls on a Saturday or Sunday, the start date will be moved to Friday or Monday, respectively.
• All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.
• If you or someone you know are in need of our services, please call 512.267.7233, text 737.888.7233 or chat at safeaustin.org/chat