Volunteer Coordinator / Bereavement Coordinator

Madrona Hospice Care, Inc.; Hayward (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Flexible Schedule

Paid Sick Days

Paid Bereavement Leave

Skills Training & Development

Company Social Events

Mileage Reimbursement

Job summary

Madrona Hospice Care, Inc. is seeking a dedicated Volunteer/Bereavement Coordinator to manage the hospice volunteer program and bereavement services for families and caregivers for up to one year after a patient’s death.

The role oversees recruitment, training, supervision, and coordination of grief support and community referrals, with a focus on program development and service quality.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, Counseling, or related field preferred.
• Strong written and verbal communication skills are essential.
• Excellent organizational, interpersonal, and time-management abilities.

Responsibilities

• Recruit, train, orient, supervise, and evaluate hospice volunteers.
• Assess patient and family needs for volunteer services and bereavement support.
• Coordinate grief counseling, support groups, follow-up services, and community referrals.
• Provide bereavement support and referrals to hospice staff experiencing work-related grief.
• Maintain volunteer files, bereavement records, and monthly statistics.
• Develop, evaluate, and improve volunteer and bereavement programs.
• Coordinate volunteer and bereavement meetings and educational activities.
• Attend interdisciplinary team meetings and collaborate with hospice staff.
• Educate community members about hospice volunteer and bereavement services.
• Assist with program budgeting and participate in quality initiatives.

Skills

Communication skills

Organizational skills

Time management

Compassionate care

Education

Bachelor’s degree in Social Work or related field

Experience in hospice or social services preferred

Job description

Job Summary

The Volunteer/Bereavement Coordinator manages the hospice volunteer program and bereavement services for patients’ families and caregivers for up to one year following a patient’s death. This role oversees volunteer recruitment, training, and supervision while coordinating grief support, community resources, and program development.

Pay Rate: $25/hr

Essential Duties and Responsibilities

• Recruit, train, orient, supervise, and evaluate hospice volunteers.
• Assess patient and family needs for volunteer services and bereavement support.
• Coordinate grief counseling, support groups, follow-up services, and community referrals.
• Provide bereavement support and referrals to hospice staff experiencing work-related grief.
• Maintain volunteer personnel files, bereavement records, monthly statistics, and community resource lists.
• Develop, evaluate, and improve volunteer and bereavement programs.
• Coordinate volunteer and bereavement support meetings and educational activities.
• Attend interdisciplinary team meetings and collaborate with hospice staff.
• Educate community members about hospice volunteer and bereavement services.
• Assist with program budgeting and participate in quality improvement initiatives.
• Maintain professional knowledge and perform other related duties as assigned.

• Bachelor’s degree in Social Work, Psychology, Human Services, Counseling, Public Health, or a related field preferred.
• Strong written and verbal communication skills.
• Excellent organizational, interpersonal, and time-management skills.
• Ability to work compassionately with patients, families, volunteers, and healthcare professionals.
• Ability to maintain confidential records and manage multiple responsibilities.

• Flexible Schedule
• Ability to Convert to Full-Time Based On Performance If Interested
• Paid Sick Days

• Paid Bereavement Leave
• Skills Training & Development
• Company Social Events
• Mileage Reimbursement for Patient to Patient Visits
• Referral Bonus