Volunteer Coordinator / Bereavement Coordinator

Madrona Hospice Care Inc.; Hayward (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Flexible Schedule

FT potential based on performance

Paid Sick Days

Paid Bereavement Leave

Skills Training & Development

Company Social Events

Mileage Reimbursement

Referral Bonus

Job summary

Madrona Hospice Care Inc. is seeking a Volunteer/Bereavement Coordinator to manage the hospice volunteer program and bereavement services for patients’ families and caregivers for up to one year following a patient’s death.

This role oversees volunteer recruitment, training, and supervision while coordinating grief support, community resources, and program development. The position offers a flexible schedule with potential conversion to full-time based on performance.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, Counseling, Public Health, or a related field preferred.
• Strong written and verbal communication skills.
• Excellent organizational, interpersonal, and time-management skills.
• Ability to work compassionately with patients, families, volunteers, and healthcare professionals.
• Ability to maintain confidential records and manage multiple responsibilities.

Responsibilities

• Recruit, train, orient, supervise, and evaluate hospice volunteers.
• Assess patient and family needs for volunteer services and bereavement support.
• Coordinate grief counseling, support groups, follow-up services, and community referrals.
• Provide bereavement support and referrals to hospice staff experiencing work-related grief.
• Maintain volunteer personnel files, bereavement records, monthly statistics, and community resource lists.
• Develop, evaluate, and improve volunteer and bereavement programs.
• Coordinate volunteer and bereavement support meetings and educational activities.
• Attend interdisciplinary team meetings and collaborate with hospice staff.
• Educate community members about hospice volunteer and bereavement services.
• Assist with program budgeting and participate in quality improvement initiatives.
• Maintain professional knowledge and perform other related duties as assigned.

Skills

Communication skills

Organizational skills

Compassionate patient care

Education

Bachelor’s degree in related field

Job description

Job Summary

The Volunteer/Bereavement Coordinator manages the hospice volunteer program and bereavement services for patients’ families and caregivers for up to one year following a patient’s death. This role oversees volunteer recruitment, training, and supervision while coordinating grief support, community resources, and program development.

Pay Rate: $25/hr

Essential Duties and Responsibilities

• Recruit, train, orient, supervise, and evaluate hospice volunteers.
• Assess patient and family needs for volunteer services and bereavement support.
• Coordinate grief counseling, support groups, follow-up services, and community referrals.
• Provide bereavement support and referrals to hospice staff experiencing work-related grief.
• Maintain volunteer personnel files, bereavement records, monthly statistics, and community resource lists.
• Develop, evaluate, and improve volunteer and bereavement programs.
• Coordinate volunteer and bereavement support meetings and educational activities.
• Attend interdisciplinary team meetings and collaborate with hospice staff.
• Educate community members about hospice volunteer and bereavement services.
• Assist with program budgeting and participate in quality improvement initiatives.
• Maintain professional knowledge and perform other related duties as assigned.

• Bachelor’s degree in Social Work, Psychology, Human Services, Counseling, Public Health, or a related field preferred.
• Strong written and verbal communication skills.
• Excellent organizational, interpersonal, and time-management skills.
• Ability to work compassionately with patients, families, volunteers, and healthcare professionals.
• Ability to maintain confidential records and manage multiple responsibilities.

• Flexible Schedule
• Ability to Convert to Full-Time Based On Performance If Interested
• Paid Sick Days

• Paid Bereavement Leave
• Skills Training & Development
• Company Social Events
• Mileage Reimbursement for Patient to Patient Visits
• Referral Bonus