Volunteer Coordinator

Volunteer Center; Long Beach (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Volunteer Center is seeking a proactive Volunteer Coordinator to lead recruitment, onboarding, training, and retention across all programs. You will manage volunteer engagement, relationships, and scheduling to support Food For Kids, Operation Teddy Bear, and community initiatives.

The role requires strong organizational and communication skills, experience with volunteer databases, and the ability to collaborate with multiple departments.

Qualifications

• Bachelor's degree or equivalent experience in nonprofit/volunteer management or related field.
• 2+ years in volunteer coordination, nonprofit programs, community engagement, customer service, or event planning.
• Strong organizational, project management, and communication skills.

Responsibilities

• Lead recruitment, screening, onboarding, training, scheduling, and retention of volunteers across all programs.
• Develop volunteer roles, training materials, and procedures for readiness.
• Build a diverse pipeline of volunteers from various sectors.
• Coordinate staffing for key programs and events.
• Foster an outstanding volunteer experience to encourage retention.

Skills

Organizational skills

Project management

Communication

Relationship building

Education

Bachelor's degree or equivalent in nonprofit management/volunteer management/communications/education

Tools

Salesforce

HandsOn Connect

Google Workspace

Microsoft Office

Job description

Title: Volunteer Coordinator

Job Classification: Non-Exempt

Schedule: Full Time

Pay Range: $23 - $28

Reports to: Director of Programs

Last Updated: 7/13/2026

Essential Job Responsibilities

Volunteer Recruitment & Engagement

• Lead the recruitment, screening, onboarding, training, scheduling, and retention of volunteers across all Volunteer Center programs.
• Develop volunteer roles, training materials, and procedures that ensure volunteers are prepared for successful service.
• Build and maintain a diverse pipeline of individual, student, community, and corporate volunteers.
• Coordinate volunteer staffing for Food For Kids, Operation Teddy Bear, Impact Makers, Community Pantry operations, fundraising events, and other organizational initiatives.
• Foster an outstanding volunteer experience that encourages long-term engagement and retention.

Volunteer Operations & Management

• Manage the Volunteer Center's volunteer management platform (HandsOn Connect), volunteer records, waivers, and databases.
• Track volunteer participation, hours, and outcomes to support grants, reports, and organizational planning.
• Oversee volunteer scheduling, communications, operational procedures, and issue resolution.
• Continuously improve volunteer systems, processes, and overall efficiency.

Community Partnerships & Volunteer Stewardship

• Develop and maintain relationships with nonprofit organizations, schools, businesses, civic groups, and corporate partners to expand volunteer opportunities.
• Coordinate corporate volunteer experiences, volunteer recognition events, and annual appreciation initiatives.
• Create volunteer communications highlighting program updates, impact stories, and upcoming opportunities.
• Conduct volunteer orientations, tours, and presentations for community partners, donors, and prospective volunteers.

Program Support & Organizational Collaboration

• Support all Volunteer Center programs through volunteer coordination, event planning, logistics, and operational assistance.
• Collect volunteer stories, photographs, testimonials, and program data for marketing, grant reporting, and organizational communications.
• Represent the Volunteer Center at community events and outreach activities while promoting volunteer engagement.
• Perform additional duties and special projects that support organizational priorities.

Qualifications

• Bachelor's degree or equivalent experience in nonprofit management, volunteer management, communications, education, or a related field preferred.
• Two or more years of experience in volunteer coordination, nonprofit programs, community engagement, customer service, or event planning preferred.
• Strong organizational, project management, communication, and relationship-building skills.
• Experience with Salesforce, HandsOn Connect, Google Workspace, Microsoft Office, or similar platforms preferred.
• Ability to manage multiple priorities while maintaining professionalism and attention to detail.
• Ability to work independently and collaboratively in a fast-paced, mission-driven environment.
• Commitment to the Volunteer Center's mission and values.

Physical & Schedule Requirements

• Ability to lift and move program materials and donations weighing up to 50 pounds.
• Ability to stand, walk, bend, and work indoors and outdoors during volunteer activities and events.
• This is a full-time, non-exempt position. The regular schedule is Monday through Friday, with occasional evenings and weekends as needed.
• This position is based across the Volunteer Center's Torrance and Long Beach offices, and staff should expect to regularly divide their work schedule between both locations.
• Frequent local travel throughout the South Bay, Harbor, and Long Beach communities is required. A valid California driver's license, reliable transportation, and proof of insurance are required.