Volunteer Coordinator

Scion Staffing; Des Plaines (IL); On-site; USD 27,000 - 38,000; Full time

Job summary

Scion Staffing, Inc. in Des Plaines, IL, is seeking an organized Volunteer Coordinator for a three-week onsite contract with a nonprofit client. The role focuses on serving volunteers and clients, handling inquiries, data entry, and front-desk support in a compassionate, discreet manner.

You'll coordinate volunteer placements, assist with recruitment and onboarding, maintain records, and collaborate with internal teams to meet program needs. Competitive hourly pay.

Qualifications

• Experience in customer service or administrative roles.
• Strong data entry and general computer skills.
• Excellent verbal and written communication, especially on the phone.

Responsibilities

• Serve as a friendly contact for volunteers, clients and community members.
• Respond to calls, emails, and inquiries with patience and empathy.
• Assist with coordinating volunteer placements based on client needs.
• Support volunteer recruitment, screening and onboarding.
• Maintain accurate volunteer and client records and track hours.
• Follow up on outstanding correspondence and resolve backlogs.
• Collaborate with internal departments to coordinate services.
• Provide administrative and front desk support as needed.
• Handle confidential information with discretion.

Skills

Customer service

Administrative support

Data entry

Written communication

On-site work

Tools

MS Office

Job description

Scion Staffing is conducting an immediate search for a Volunteer Coordinator on behalf of a mission-driven nonprofit organization in Des Plaines, IL! This is a full-time, contract position. This is an exciting opportunity for a warm, organized, and compassionate professional who enjoys helping others and making a meaningful difference in their community.

Our client provides essential resources and support to older adults, individuals with disabilities, and community members navigating challenging circumstances.

What You'll Be Doing

• Serve as a friendly and professional point of contact for volunteers, clients, and community members.
• Respond to incoming phone calls, emails, and inquiries with patience and empathy.
• Assist with coordinating volunteer placements based on client and program needs.
• Support volunteer recruitment, screening, and onboarding.
• Maintain accurate volunteer and client records, including data entry and tracking volunteer hours.
• Follow up on outstanding correspondence and help resolve communication backlogs.
• Collaborate with internal departments to coordinate services and volunteer needs.
• Provide administrative, intake, and front desk support as needed.
• Handle sensitive and confidential information with professionalism and discretion.

What We're Looking For

• Previous experience in customer service, administrative support, reception, intake, or a similar role.
• Strong data entry skills and general computer proficiency.
• Excellent verbal and written communication skills, particularly over the phone.
• A naturally friendly, patient, and service-oriented approach.
• Ability to communicate compassionately with older adults and individuals who may need additional assistance.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Professionalism and discretion when handling confidential information.
• Ability to work onsite in Des Plaines, IL.

Schedule & Assignment Details

This is a fully onsite temporary assignment anticipated to last approximately three weeks, with the possibility of extension.

Monday–Thursday: 9:00 AM–3:45 PM

Friday: 9:00 AM–12:00 PM

Compensation Pay rate of $23.50/hourly.