Voluntary Services Assistant

Veterans Health Administration; Cape Coral (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Veterans Health Administration in the United States seeks a GS-06 level volunteer coordinator to maintain calendars, screen visitors, and manage donations and volunteer hours. You will coordinate events and ensure accurate recording of volunteer activities across the volunteer program.

Experience in scheduling, donor tracking, and coordinating volunteers is essential. This role supports department operations and patient-facing services within the medical center's civic engagement initiatives.

Qualifications

• Maintains calendar of appointments, meetings and events.
• Receives, screens and educates visitors, volunteer staff, patients and callers to proper sources.
• Experience recording and inputting donations (physical and monetary) in a computer database.
• Recording of volunteer assignments and hours worked.
• Coordinating volunteer events and activities.

Responsibilities

• Maintain calendar of appointments, meetings, conferences and major events for the center.
• Receive and screen visitors, volunteer staff, patients and callers; route to proper sources.
• Record and input donations in a database; track hours for volunteers.
• Coordinate volunteer assignments and hours; organize volunteer events and activities.

Skills

Calendar management

Donations tracking

Volunteer coordination

Visitor screening

Event coordination

Job description

The Veterans Health Administration (VHA) has adopted the Center for Development and Civic Engagement / Voluntary Service Modernization Initiative which is a new model of organizing and consolidating essential voluntary functions and services to the Medical Center. This streamlined and focused approach moves VHA forward in its continuum of providing comprehensive, compassionate, and coordinated care to Veterans.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. You may qualify based on your experience as described below:

• Maintains calendar of appointments, meetings, conferences and major events.
• Receives, screens and educates visitors, volunteer staff, patients and callers to proper sources.
• Experience recording and inputting all donations, physical and monetary in a computer database.
• Recording of volunteer assignments and hours worked.
• Coordinating Volunteer events and activities.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE

There is no educational substitution for the GS-06 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.