VoIP Systems Engineer

All Copy Products; Tempe (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Generous vacation policy

Medical, Dental, and Vision Insurance

401(k) with company match

Employee Assistance Program

Flexible Spending Account options

Job summary

A technology solutions provider in Tempe is seeking an experienced VoIP Technician to install, configure, and maintain VoIP systems. The role involves troubleshooting network issues, providing user support, and ensuring system performance. Key qualifications include strong knowledge of networking protocols and excellent problem-solving skills. A generous pay range between $60k-$75k is offered, alongside benefits including paid holidays and various insurances.

Qualifications

• Strong understanding of VoIP systems, troubleshooting, and network protocols.
• Excellent analytical and problem-solving skills.
• Strong client-facing and communication skills.

Responsibilities

• Install and configure VoIP systems and equipment.
• Diagnose and resolve technical issues related to network connectivity.
• Provide user support and training on system features.
• Monitor system performance and maintain detailed records.

Skills

VoIP systems troubleshooting

Networking protocols (TCP/IP, UDP)

Analytical problem-solving

Customer service skills

Basic network diagnostics

Education

Experience with premise or VoIP systems

Job description

A technology solutions provider in Tempe is seeking an experienced VoIP Technician to install, configure, and maintain VoIP systems. The role involves troubleshooting network issues, providing user support, and ensuring system performance. Key qualifications include strong knowledge of networking protocols and excellent problem-solving skills. A generous pay range between $60k-$75k is offered, alongside benefits including paid holidays and various insurances.