Voice Systems Technician - DOD

Innovim-Defense-Services,-LLC; Colorado Springs (CO); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Life insurance

401k matching

Educational/Training support

Job summary

INNOVIM Defense Services seeks a Voice Systems Technician to support NORAD ITW/AA and NISSC II at Cheyenne Mountain Space Force Station, CO. The role requires Top Secret clearance with SCI eligibility, DoD IAT Level II+, and 5+ years of related experience.

Responsibilities include deploying enterprise architectures, configuring VoIP networks, securing systems, and supporting Land Mobile Radio programs onsite. Shift work may be required; relocation not offered.

Qualifications

• Current DoD IAT Level II or higher (CompTIA Security+ ce).
• Active Top Secret Clearance with SCI eligibility.
• 5 years of directly related experience.
• 3 years or more of general work history.
• Must have a high school diploma or GED.
• Previous experience working as a VSS/VoIP Systems Analyst/Technician.

Responsibilities

• Participate in design/deploy enterprise solution architecture, coordinate installations and migrations.
• Troubleshoot LAN and WAN hardware systems and respond to customer inquiries.
• Meet with IT managers to determine the contract/Government VoIP network needs.
• Install/incorporate network hardware including IP/PABX communication servers.
• Design/implement communications unified capabilities.
• Troubleshoot VoIP network issues.
• Analyze/upgrade network security systems and protocols.
• Add network users and manage contract/Government permissions/accesses.
• Optimize installations for future expansion.
• Train staff on network/system protocols.
• Install, remove, maintain, modify, troubleshoot, and repair non-secure voice and/or non-voice communications systems including intercom and public address systems, alarm systems, and electronic and electromechanical telephone key systems/PABXs; terminal and communications equipment, including line drivers.
• Run cables, key cables, or house wire to all telephone sets, terminal connectors, lugs, pins, or screws, associated with key telephone equipment and/or terminating equipment for non-voice circuits. Configure, optimize, fine-tune, and monitor system operating software/hardware.
• Perform all functions to support Land Mobile Radio program on site

Skills

VSS/VoIP systems

LAN/WAN troubleshooting

Cyber security/hardening

DoD/ gov’t IT networks

Public address systems

Education

High school diploma or GED

Tools

VoIP hardware/software

IP Protocols

Servers/telephony systems

Job description

Description

INNOVIM is seeking a Voice Systems Technician supports North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC) Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).

Location: Cheyenne Mountain Space Force Station, Colorado
Relocation Assistance: None available at this timeRemote/Telework: NO - Not available for this position
Clearance Type: Top Secret with SCI Eligibility
Shift: Shift work may be required

The candidate will:

• Participate in design/deploy enterprise solution architecture, coordinate installations and migrations.
• Troubleshoot LAN and WAN hardware systems and respond to customer inquiries.
• Meet with IT managers to determine the contract/Government VoIP network needs.
• Install/incorporate network hardware including IP/PABX communication servers.
• Design/implement communications unified capabilities.
• Troubleshoot VoIP network issues.
• Analyze/upgrade network security systems and protocols.
• Add network users and manage contract/Government permissions/accesses.
• Optimize installations for future expansion.
• Train staff on network/system protocols.
• Install, remove, maintain, modify, troubleshoot, and repair non-secure voice and/or non-voice communications systems including intercom and public address systems, alarm systems, and electronic and electromechanical telephone key systems/PABXs; terminal and communications equipment, including line drivers.
• Run cables, key cables, or house wire to all telephone sets, terminal connectors, lugs, pins, or screws, associated with key telephone equipment and/or terminating equipment for non-voice circuits. Configure, optimize, fine-tune, and monitor system operating software/hardware.
• Perform all functions to support Land Mobile Radio program on site

Basic Requirements:

• Current DoD IAT Level II or higher (CompTIA Security+ ce).
• Active Top Secret Clearance with SCI eligibility.
• 5 years of directly related experience.
• 3 years or more of general work history.
• Must have a high school diploma or GED.
• Previous experience working as a VSS/VoIP Systems Analyst/Technician.
• Familiarity in providing support to monitor, install, and perform maintenance on VSS/VoIP, hardware/software, networks, and equipment (i.e., servers, voice mail, etc.) applicable to VSS/VoIP.
• Ability to work shifts in support of 24x7 operations when required.
• Familiarity in VSS/VoIP systems/IP Protocols (i.e., LAN and WAN systems).
• Familiarity in performing Cyber Security/Hardening tasks.
• Familiarity with Land Mobile Radio configuration/deployment/sustainment.

Desired Requirements:

• Experience with VSS/VoIP operations planning/management in a real-time support environment.
• Experience with Land Mobile Radio configuration/deployment/sustainment.
• Ability to prepare, objectively review, and deliver technical presentations.
• Experience with technical knowledge capture, training, and certification of personnel.
• Experience interfacing with DoD/Governmental customers at very high levels.
• Ability to work independently and make decisions requiring personal judgment.

This position is expected to pay $80,000 - $95,000 annually; depending on experience, education, and any certifications that are directly related to the position.

INNOVIM Defense Services is committed to providing superior work in the fields of science, engineering, data analytics and technology to government agencies. We offer competitive compensation packages, including comprehensive nationwide Medical/Dental/Vision insurance programs, life insurance, matching 401k contribution and Educational/Training support.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.