Voice System Engineer.

Pyramid Consulting, Inc; Columbus (OH); Remote; Full time

Job summary

Pyramid Consulting, Inc is seeking a Voice System Engineer for a 6+ month contract opportunity in Columbus, OH. The ideal candidate will have extensive experience in Voice Technologies and Telephony Systems. Key responsibilities include managing Avaya Aura systems and providing after-hours support. Competitive pay is offered alongside benefits such as health insurance, 401(k), and paid sick leave.

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave

Qualifications

• 5+ years’ experience in Voice Technologies.
• System management experience including currency and availability.
• On call support for after hours and weekends.

Responsibilities

• Responsible for Telephony Systems and end-to-end services.
• Management of Avaya Aura suite of products.
• Provide on-call support outside regular hours.

Skills

Avaya Aura

Genesys

Telephony

Voice Technology

Job description

Pyramid Consulting, Inc provided pay range

This range is provided by Pyramid Consulting, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$48.00/hr - $50.00/hr

Immediate need for a talented Voice System Engineer. This is a 06+months contract opportunity with long-term potential and is located in Columbus OH (Remote; Only Local Candidates). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-74596

Pay Range: $48 - $50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments.
• The ideal candidate will possess 5+ years’ experience in Voice Technologies
• System management experience includes currency and availability, new capabilities, vulnerability, and security.
• This position also is expected to provide after hours and weekend on call support

Key Requirements and Technology Experience:

• Key skills; Avaya Aura, Genesys, Voice, and Telephony
• The ideal candidate will possess 5+ years’ experience in Voice Technologies
• Management of Avaya Aura suite of products including CM, AES, SMGR, SM, SBC, Messaging and integration with Genesys.
• Microsoft Teams Calling with Direct Routing
• Voice Security /Fraud Detection
• 3rd Party connectivity management

Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Industries

  Insurance

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