Voice QA Tester for ASR & Audio - Onsite Plano

Groupe Kardol; Plano (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Groupe Kardol is seeking a detail‑oriented Junior Software Tester in Plano, TX to evaluate call voice quality and ASR robustness across languages, accents, and noise. You will work onsite, using automated scripts and manual testing to ensure reliable call performance for customers and internal users.

The role emphasizes audio editing passion, coding and analytical skills, and close collaboration with developers and QA teams to diagnose issues and improve testing methodologies.

Qualifications

• Fluently read, write and speak English.
• Tech‑savvy with intermediate-level skills using computers, mobile devices, spreadsheets.
• Ability to handle multiple tasks simultaneously.
• Critical thinker with good problem‑solving skills.
• Team player with strong time‑management and communication skills.
• Attention to detail and ability to work independently or in a team.
• Adaptable to fast‑paced environments with short deadlines.

Responsibilities

• Perform functional, regression, performance, and stress tests on voice calls using automated scripts and manual procedures.
• Simulate real world network impairments to evaluate the received and transmitted audio signal.
• Calculate objective quality metrics and correlate them with subjective user feedback.
• Work closely with codec developers and test leads to diagnose issues (codec mismatches, echo cancellation failures, hardware limitations).
• Develop and maintain automated test scripts.
• Collaborate with developers, QA engineers, and cross‑functional teams.
• Detect, track, and document software defects and performance issues.
• Design, execute, and maintain functional, regression, and performance test cases for mobile apps and system features.
• Analyze test results and provide detailed reports to the development team.

Skills

Computer Science

Engineering

Computational Linguistics

Education

Bachelor’s degree or equivalent in CS/Engineering/Computational Linguistics

Job description

Groupe Kardol is seeking a detail‑oriented Junior Software Tester in Plano, TX to evaluate call voice quality and ASR robustness across languages, accents, and noise. You will work onsite, using automated scripts and manual testing to ensure reliable call performance for customers and internal users.

The role emphasizes audio editing passion, coding and analytical skills, and close collaboration with developers and QA teams to diagnose issues and improve testing methodologies.