Voice Product Associate - Strategy & Discovery

JPMorgan Chase & Co.; Plano (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Plano, TX, is seeking a Product Associate in Voice to support the product strategy and roadmap.

You will work with experienced product managers and cross-functional partners to define user workflows and deliver AI-enabled solutions that enhance customer experiences. In this fast-paced role, you will analyze product performance, contribute to discovery, and assist in planning and execution of initiatives.

Qualifications

• 2+ years of experience in product management, project management, or a relevant domain area.
• Emerging knowledge of data analytics and data literacy.
• Basic experience with data analysis and visualization tools (e.g., Excel, SQL).
• Strong communication skills (verbal, written).
• High attention to detail and organization abilities.

Responsibilities

• Supports the development of our product strategy and roadmap.
• Collects and analyzes metrics on product performance to inform decision-making.
• Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals.
• Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches.
• Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value.
• Monitor industry trends and competitor offerings to inform product direction.

Skills

Product management

Data analytics

SQL

Excel

Communication

Attention to detail

Self-motivated

JIRA

Tools

JIRA

Job description

JPMorgan Chase & Co. in Plano, TX, is seeking a Product Associate in Voice to support the product strategy and roadmap.

You will work with experienced product managers and cross-functional partners to define user workflows and deliver AI-enabled solutions that enhance customer experiences. In this fast-paced role, you will analyze product performance, contribute to discovery, and assist in planning and execution of initiatives.