Voice Network Supp Tech Lvl II

Huntsville Hospital; Huntsville (AL); Vor Ort; USD 75.000 - 95.000; Vollzeit

Benefits dieser Stelle

Tuition assistance

On-site employee pharmacy

Health insurance

Dental, vision, life insurance

Zusammenfassung

Huntsville Hospital invites applications for an on-site IT support role focused on voice network environments. You will assist in installation, upgrades, maintenance and vendor coordination to ensure reliable service for users across clinical and administrative settings.

The role emphasizes troubleshooting, staying ahead of hardware and software performance, and providing guidance for network-related projects in a high-demand healthcare environment.

Qualifikationen

• Bachelor's degree preferred in Electronics or Telecommunications or equivalent experience.
• Ability to manage stressful environment with changing priorities and critical support needs.
• Willingness to travel to off-site locations.
• Experience with Windows operating system and user-focused support.

Aufgaben

• Provides on-site user support for installation, upgrades and maintenance of hardware and software.
• Troubleshoots issues and coordinates vendor service as needed.
• Monitors performance and makes software changes to accommodate user needs.

Kenntnisse

Windows OS

Networking

Project management

Independent work

Ausbildung

Bachelor's degree preferred

Tools

Networking certification

Communications equipment training

Paging/A/V systems training

Jobbeschreibung

Provides on site user support for installation, upgrades and maintenance of all hardware and software in the Voice Network environment. Assists in providing guidance in the area of research, evaluation, selection, development, implementation, and support. Performs preventative maintenance on all network equipment. Troubleshoots and performs repairs when possible and coordinates vendor service as needed. Monitors software and hardware performance and makes software changes to accommodate user needs.

Qualifications

Education:

Require Bachelor's degree from an accredited college or university preferred with emphasis in Electronics or Telecommunications. Equivalent experience may be accepted in lieu of degree.

Experience

Experience in mechanical or electronic fundamentals helpful. Understanding of concepts of telephony and cabling standards helpful. Knowledge of Windows operating system. Ability to manage a stressful work environment related to changing priorities and critical support needs. Ability to travel to off-site locations. Demonstrated ability to relate to all levels of the user community.

Additional Skills/abilities

Completion of factory training on installed communications equipment or extensive formal training/certification in paging systems, audiovisual systems, or cabling systems. or certification by Network Administrator in fundamentals of Network Administration in a multi-node environment with 2000 to 5000 users. Ability to analyze, coordinate, and manage multiple technologies and concepts effectively. Experienced in project management and establishing protocols for system development. Demonstrate ability to develop an installation plan from start to finish and coordinate the resources needed to complete. Provide input to management staff on complex issues relating to voice communications requirements. Work independently of supervision. Assume the responsibilities of the Network Administrator on an interim basis.

Build your career with us

At Huntsville Hospital, Huntsville Hospital for Women & Children and Madison Hospital, you’ll find meaningful work, supportive teams and opportunities to grow within a locally governed, nonprofit health system committed to the communities we serve. Our workplace culture has earned national recognition, including Newsweek’s America’s Greatest Workplaces in Health Care 2026 and Forbes’ America’s Best-in-State Employers 2025.

Huntsville Hospital is the region’s primary referral center for advanced and specialty care, home to a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU and North Alabama’s Level I Trauma Center. Together, our three Madison County hospitals have 971 licensed beds and offer career opportunities across a wide range of specialties and care settings.

Employees have access to continuing education, Shared Governance, Clinical Ladder, Nurse Residency, tuition assistance, child care, wellness resources, an on-site employee pharmacy and health clinic, and more. We are proud to be an equal opportunity employer and a partner in the U.S. Army Partnership for Your Success (PaYS) Program.

Huntsville Hospital Benefits

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

Learn More About Huntsville Hospital Health System

• Careers: https://careers.hhsys.org/careers-home
• Benefits: https://careers.hhsys.org/why-hh-health/benefits/benefits-at-huntsville-hospital/
• Education & Professional Development: https://www.huntsvillehospital.org/education
• Life In Huntsville: https://www.huntsvillehospital.org/about-huntsville-al