Voice Engineer: Cisco CUCM & Teams Direct Routing

Global Business Ser. 4u; Tampa (FL); On-site; USD 75,000 - 110,000; Part time

Job summary

Global Business Ser. 4u seeks a mid-level Cisco engineer based in Tampa to support voice infrastructure, perform call tracing, configure CUCM features such as Device Pools and Call Search Spaces, and troubleshoot SIP connectivity.

Experience with Teams Direct Routing, BGP/OSPF, SDWAN, and LAN/WAN is valuable. You will work in a small shop, coordinate with NA resources, and assist with server moves on a local, temporary contract.

Qualifications

• Advanced Cisco Voice skills with ability to trace calls, configure Device Pools and Call Search Spaces, and troubleshoot SIP connectivity.
• Familiar with Microsoft Teams Direct Routing (Teams calling) and its integration with voice infrastructure.
• Knowledge of BGP, OSPF, SDWAN, WAN and LAN technologies to support network infrastructure.

Responsibilities

• Provide day-to-day hands-on support in a small shop environment.
• Perform voice infrastructure maintenance and issues resolution including call tracing and SIP problems.
• Collaborate with senior engineers and local resources on server moves and network changes.

Skills

Cisco Voice

Call Tracing

CUCM

Device Pools

Call Search Spaces

SIP Troubleshooting

Teams Direct Routing

CCNP Collaboration

CCNP R&S

Education

CCNP R&S

CCNP Collaboration

Tools

CUCM

Cisco IOS

SDWAN

Job description

Global Business Ser. 4u seeks a mid-level Cisco engineer based in Tampa to support voice infrastructure, perform call tracing, configure CUCM features such as Device Pools and Call Search Spaces, and troubleshoot SIP connectivity.

Experience with Teams Direct Routing, BGP/OSPF, SDWAN, and LAN/WAN is valuable. You will work in a small shop, coordinate with NA resources, and assist with server moves on a local, temporary contract.