Voice & Data Network Specialist — Evening/Night (9m)

Integrated Resources Inc.; Bedminster Township (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company in workforce solutions is seeking a dedicated professional for a technical support role focusing on wireless voice/data networks. Responsibilities include troubleshooting network issues and providing documentation of actions. The role requires an Associate degree with 1-2 years of experience and strong analytical and communication skills. This is a full-time position with a shift schedule from evenings to late nights, aiming to ensure efficient network performance and customer satisfaction.

Qualifications

• 1-2 years of experience in wireless voice/data networks.
• Knowledge of protocols like TCP/IP, MPLS, OSI, etc.
• Strong troubleshooting skills for complex call processing.

Responsibilities

• Troubleshoot and resolve service impairments in networks.
• Provide documentation of actions and identify efficiencies.
• Work independently and manage multiple priorities.

Skills

Troubleshooting

Communication

Analysis

Education

Associate degree

Tools

Remedy trouble ticketing

Xpercom

Agilent

SANE

Windows

Excel

Job description

A leading company in workforce solutions is seeking a dedicated professional for a technical support role focusing on wireless voice/data networks. Responsibilities include troubleshooting network issues and providing documentation of actions. The role requires an Associate degree with 1-2 years of experience and strong analytical and communication skills. This is a full-time position with a shift schedule from evenings to late nights, aiming to ensure efficient network performance and customer satisfaction.