Voice AI Prompt & QA Engineer — On-Site SF

Fluency Digital, Inc.; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Fluency Digital, Inc. in San Francisco seeks a skilled professional to enhance an enterprise AI platform that automates voice conversations for healthcare providers. You will debug recruiting agent prompts and improve prompts to maintain high call quality and compliance.

Candidates should have 2+ years of experience with LLM-powered applications, specializing in prompt engineering, and be proficient in Python and TypeScript. Knowledge of healthcare regulations is a plus.

Qualifications

• 2+ years of experience working with LLM-powered applications.
• Experience in prompt engineering and system prompt tuning.
• Strong Python and TypeScript skills with a focus on reliability.

Responsibilities

• Debug clinical-recruiting agent inaccuracies and improve prompts for higher call quality.
• Refine prompts to align with healthcare compliance constraints.
• Collaborate with cross-functional teams to ensure platform performance and reliability.

Skills

LLM-powered applications

Prompt engineering

Python

TypeScript

Healthcare compliance

Job description

Fluency Digital, Inc. in San Francisco is seeking a skilled professional to work on their enterprise AI platform, which automates voice sales conversations for healthcare organizations. The candidate will debug clinical-recruiting agent inaccuracies and improve system prompts to ensure high call quality.

The ideal applicant has 2+ years of experience in LLM-powered applications, particularly in prompt engineering, proficient in Python and TypeScript, and a solid understanding of healthcare compliance constraints.