Voice AI Engineer for Drive‑Thru Ordering

Employers from Greece; United States; À distance; USD 100 000 - 160 000; Plein temps

Avantages offerts par ce poste

24 days annual leave

MacBook Pro + hardware

Annual 360-degree performance review

Onboarding buddy system

Extensive course library and certs

Claude Enterprise subscription

Résumé du poste

Omilia is seeking an AI Developer / Software Engineer to evolve the Drive-Thru Voice AI for Quick Serve Restaurants. You will work across engineering and AI/LLM development, conversation analysis, and customer work on a live system used at scale in thousands of restaurants.

The balance across areas shifts with project needs. You will prototype AI features, fine-tune LLMs for voice ordering, and turn prototypes into production solutions while collaborating with customers to gather requirements

Qualifications

• Academic degree in CS, Computational Linguistics, NLP or related field.
• At least 1 year of software development or AI engineering experience.
• Excellent spoken and written English.
• Excellent communication skills; customer-facing.
• Ambition, enthusiasm and eagerness to learn, with analytical and creative thinking and sharp attention to detail.
• Accountable within demanding deadlines.

Responsabilités

• Build Drive-Thru Voice AI features and fix bugs, test and deploy releases.
• Integrate with client systems as required for assigned work.
• Prototype AI features and fine-tune LLMs for voice ordering, turning promising prototypes into production solutions.
• Review real drive-thru dialogs, assess performance, and identify opportunities to improve accuracy and user experience.
• Work with customers and internal stakeholders to gather business requirements and implement the application logic that meets them.
• Shift effort across engineering, AI/LLM, conversation analysis, and customer work as project needs change.
• Communicate clearly in English in both technical and customer-facing contexts, and deliver within demanding deadlines.

Connaissances

English proficiency

Customer-facing communication

Analytical thinking

Deadline-driven

Learning mindset

Formation

CS / Computational Linguistics / NLP degree

Outils

Java 17

REST & SOAP

SQL databases

GitLab & CI/CD

Spring Framework

NLP/LLM tooling

Vector embeddings / RAG

Description du poste

Omilia is seeking an AI Developer / Software Engineer to evolve the Drive-Thru Voice AI for Quick Serve Restaurants. You will work across engineering and AI/LLM development, conversation analysis, and customer work on a live system used at scale in thousands of restaurants.

The balance across areas shifts with project needs. You will prototype AI features, fine-tune LLMs for voice ordering, and turn prototypes into production solutions while collaborating with customers to gather requirements