Voice Actor for AI Call Simulations

Innodata Inc.; United States; Hybrid; USD 34,000 - 41,000; Full time

Job summary

Innodata Inc. is piloting a new voice data collection program featuring live, roleplayed customer service calls. As a participant, you will act as a clinic receptionist or facility assistant, followed by a training-call reassessment.

You will score the caller, capture details, and maintain precise adherence to scripts and policies. You must deliver consistent vocal performances, read back information accurately, and complete end-of-session uploads and structured evaluations within 24 hours.

Qualifications

• Native-level English with ability to read numbers, names and dosages back accurately.
• Professional voice acting or customer-facing voice work experience.
• Call quality monitoring or QA experience in a BPO environment.
• Reception or front-desk experience in clinics or facilities.
• Quiet, uninterrupted home workspace for sessions.
• Availability for a 20-minute live session plus prep and evaluation time.

Responsibilities

• Prepare from two receiver scripts, learn beats, and deliver natural speech.
• Take two role-played calls of about 5–7 minutes within a 20-minute session.
• Deliver clear, expressive vocal performances following project guidelines.
• State fixed facts exactly as written, including prices and policies.
• Capture details given by callers (names, numbers, dosages) accurately.
• Verify caller identity and authority before acting on an account.
• Follow the script and policies without inventing authority or exceptions.
• Record both sides of each call as a single mixed audio track and name files as instructed.
• Upload recordings and complete a structured evaluation with scores and notes within 24 hours.

Skills

Native-level English

Voice acting

BPO QA experience

Attention to detail

Job description

Innodata Inc. is piloting a new voice data collection program featuring live, roleplayed customer service calls. As a participant, you will act as a clinic receptionist or facility assistant, followed by a training-call reassessment.

You will score the caller, capture details, and maintain precise adherence to scripts and policies. You must deliver consistent vocal performances, read back information accurately, and complete end-of-session uploads and structured evaluations within 24 hours.