VOCATIONAL COORDINATOR

Community Mainstreaming Associates; Westbury South (NY); On-site; USD 62,000 - 66,000; Full time

Job summary

Community Mainstreaming Associates in Westbury, NY is hiring a Vocational Coordinator to lead Supported Employment and Prevocational Services, supervise staff, and ensure program compliance.

The role focuses on participant employment readiness, collaboration with teams, and delivering person-centered services with accurate documentation and timely reporting.

Qualifications

• Experience supporting individuals with intellectual and/or developmental disabilities (I/DD) preferred.
• Prior supervisory or management experience required.
• Reliable transportation with current insurance and registration required.
• Proficiency with computers and common workplace technology required.

Responsibilities

• Oversee daily operations of SEMP and Community-Based Prevocational Services.
• Assign and monitor staff caseloads to ensure appropriate and balanced service delivery.
• Monitor participant enrollment, service delivery, utilization, and program needs.
• Ensure services are provided in accordance with OPWDD regulations, Medicaid requirements, and agency policies and procedures.
• Collaborate with leadership regarding program performance, staffing needs, service development, and participant outcomes.
• Directly supervise assigned Job Coaches, Job Developers, Prevocational staff, and the Vocational Lead.
• Provide routine supervision, performance management, coaching, and corrective guidance when necessary.
• Establish clear expectations and monitor staff performance, productivity, documentation, and service delivery.
• Participate in onboarding, training, and ongoing professional development of staff.
• Ensure the Vocational Lead completes assigned administrative responsibilities while maintaining direct-service expectations.
• Review, update, and approve Staff Action Plans, Discovery Reports, Job Development, Vocational Development Plans, and other required vocational documentation.
• Ensure service notes, collateral contacts, monthly summaries, and other required documentation are completed accurately and within required timeframes.
• Guide staff in identifying participant strengths, barriers, vocational goals, and appropriate supports.
• Provide guidance and escalation support for complex participant or family concerns.
• Support relationships with employers, volunteer sites, community partners, and training partners.
• Monitor staff efforts related to employment retention, job coaching, community-based skill development, and vocational readiness.
• Support development of community-based opportunities for Prevocational participants.
• Ensure services and documentation comply with OPWDD, Medicaid, and agency standards.
• Ensure required monthly and quarterly reports are accurate and submitted timely.
• Monitor program documentation and service delivery for quality assurance and billing readiness.
• Address identified compliance, documentation, or service-delivery concerns with assigned staff.
• Remain available for urgent staff or participant needs as appropriate.
• Attend required trainings, conferences, supervision, and organizational meetings.
• Serve as a key point of contact for internal and external stakeholders regarding assigned vocational programs.
• Complete additional duties related to vocational program operations as assigned.

Skills

Supervisory experience

Staff development

Communication skills

Computer proficiency

Reliable transportation

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

VOCATIONAL COORDINATOR

Full Time Management Westbury, NY, US

Salary Range: $62,000.00 To $66,000.00 Annually

OVERVIEW

The Vocational Coordinator is responsible for the leadership, supervision, and daily oversight of Supported Employment (SEMP) and Community-Based Prevocational Services. The Coordinator directly supervises assigned employment staff and the designated Vocational Lead, manages caseload assignments, ensures required documentation and reporting are completed, and maintains compliance with OPWDD and agency requirements.

The Coordinator provides operational leadership to ensure services are delivered effectively, staff are supported and held accountable, and participants receive person-centered vocational services that promote employment readiness, placement, and long-term employment success.

Key Responsibilities

Program Oversight

• Oversee daily operations of SEMP and Community-Based Prevocational Services.
• Assign and monitor staff caseloads to ensure appropriate and balanced service delivery.
• Monitor participant enrollment, service delivery, utilization, and program needs.
• Ensure services are provided in accordance with OPWDD regulations, Medicaid requirements, and agency policies and procedures.
• Collaborate with leadership regarding program performance, staffing needs, service development, and participant outcomes.

Staff Supervision & Development

• Directly supervise assigned Job Coaches, Job Developers, Prevocational staff, and the designated Vocational Lead.
• Provide routine supervision, performance management, coaching, and corrective guidance when necessary.
• Establish clear expectations and monitor staff performance, productivity, documentation, and service delivery.
• Participate in onboarding, training, and ongoing professional development of staff.
• Ensure the Vocational Lead completes assigned administrative responsibilities while maintaining required direct-service expectations.

Participant Services & Documentation

• Participate in Life Plan, Circle of Support, and other team meetings as needed.
• Review, update, and approve Staff Action Plans, Discovery Reports, Job Development, Vocational Development Plans, and other required vocational documentation.
• Ensure service notes, collateral contacts, monthly summaries, and other required documentation are completed accurately and within required timeframes.
• Guide staff in identifying participant strengths, barriers, vocational goals, and appropriate supports.
• Provide guidance and escalation support for complex participant or family concerns.

Community Engagement & Employment Support

• Support relationships with employers, volunteer sites, community partners, and training partners.
• Monitor staff efforts related to employment retention, job coaching, community-based skill development, and vocational readiness.
• Support development of community-based opportunities for Prevocational participants.

Compliance, Reporting & Quality Assurance

• Ensure services and documentation comply with OPWDD, Medicaid, and agency standards.
• Ensure required monthly and quarterly reports are accurate and submitted timely.
• Monitor program documentation and service delivery for quality assurance and billing readiness.
• Address identified compliance, documentation, or service-delivery concerns with assigned staff.

Additional Responsibilities

• Remain available for urgent staff or participant needs as appropriate.
• Attend required trainings, conferences, supervision, and organizational meetings.
• Serve as a key point of contact for internal and external stakeholders regarding assigned vocational programs.
• Complete additional duties related to vocational program operations as assigned.

Qualifications

• Experience supporting individuals with intellectual and/or developmental disabilities (I/DD) preferred.
• Prior supervisory or management experience required.
• Reliable transportation with current insurance and registration required.
• Proficiency with computers and common workplace technology required.