SELF-DIRECTION STAFF COORDINATOR

Community Mainstreaming Associates; Westbury South (NY); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical Benefits

Vision Plan

Critical Illness Insurance

Pet Insurance

Identity Theft & Fraud Protection

Legal Services

403(B) Retirement Plan

Life Insurance

Tuition Assistance

Section 125 Flexible Spending Program

Voluntary Life Insurance and Long-Term

Job summary

Community Mainstreaming Associates in Westbury, NY seeks a Self-Direction Staff Coordinator to oversee staff records, compliance, and daily operations within the Self-Direction program. The role includes supervising staff, implementing policies, and supporting individuals with developmental disabilities to ensure safe, dignified care.

The position is full-time, 10 AM–6 PM, with a strong emphasis on training, Medicaid EVV compliance, and collaboration with HR and leadership to maintain accurate

Qualifications

• Minimum of 3 years’ experience working with individuals with intellectual and developmental disabilities.
• At least 1 year of supervisory experience is preferred.
• Strong verbal and written communication skills.
• Proficient computer skills and willingness to learn new electronic systems.
• Valid New York State Driver’s License required.
• Ability to work a flexible schedule as needed.

Responsibilities

• Identify opportunities for supervision and retraining of all Self-Hired Staff within the Self-Direction Department.
• Assist in implementing and monitoring valued outcome goals for Self-Hire Community Habilitation, Self-Hire Respite, and Self-Hire SEMP.
• Ensure Staff Action Plans are active and approved before staff begin their first shift.
• Participate in ongoing training sessions and committees to stay informed about changes and best practices.
• Respond promptly and appropriately to all emergencies related to the Self-Direction Program.
• Coordinate new hire and annual mandatory trainings for all Self-Direction staff in collaboration with the HR Team and Assistant Director of the Self-Hired Workforce.
• Manage staff enrollments and profiles in eVero.
• Assist with reviewing and approving valued outcome data, transportation, and staff activity reimbursements.
• Ensure all documentation complies with Medicaid billing requirements and regulations.
• Work with the Assistant Director of Self-Hired Workforce to ensure documented shifts meet Medicaid EVV standards.
• Actively participate in supervision and team meetings with the Self-Direction Team.
• Communicate outstanding compliance needs (e.g., evaluations, EVV confirmations, vehicle tracking) to FIC and other necessary COS members.
• Report any staff-related incidents to the QA Department and OPWDD’s IMU and ensure follow‑up training for staff is completed as needed.

Skills

Supervisory experience

IDD experience

Communication skills

Computer skills

Driver's license

Flexibility

Tools

eVero

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SELF-DIRECTION STAFF COORDINATOR

Full Time Professional Westbury, NY, US

2 days ago Requisition ID: 1826

Salary: $55,000.00 Annually

Who We Are:
At Community Mainstreaming, our mission is to support individuals with developmental disabilities in living fulfilling, independent lives. Through our comprehensive services, we promote inclusion and empower those we serve to thrive within their communities. We are driven by compassion, innovation, and a strong commitment to making a difference. Learn more about our impactful work at communitymainstreaming.org

Overview:

The Self-Direction Staff Coordinator (SHSS) is responsible for maintaining accurate records, ensuring compliance with all rules and regulations, and implementing policies and procedures related to staffing and daily operations. In this role, the SHSS Coordinator plays a key part in supervising staff and supporting the care and well-being of the individuals served.

Why You’ll Love Working With Us:

A supportive, inclusive team culture where your contributions make a real difference. The chance to work for an organization that transforms lives and empowers individuals with developmental disabilities. Opportunities for career advancement and professional development.

What You Will Do:

• Identify opportunities for supervision and retraining of all Self-Hired Staff within the Self-Direction Department.
• Assist in implementing and monitoring valued outcome goals for Self-Hire Community Habilitation, Self-Hire Respite, and Self-Hire SEMP.
• Ensure Staff Action Plans are active and approved before staff begin their first shift.
• Participate in ongoing training sessions and committees to stay informed about changes and best practices.
• Respond promptly and appropriately to all emergencies related to the Self-Direction Program.
• Coordinate new hire and annual mandatory trainings for all Self-Direction staff in collaboration with the HR Team and Assistant Director of the Self-Hired Workforce.
• Manage staff enrollments and profiles in eVero.
• Assist with reviewing and approving valued outcome data, transportation, and staff activity reimbursements.
• Ensure all documentation complies with Medicaid billing requirements and regulations.
• Work with the Assistant Director of Self-Hired Workforce to ensure documented shifts meet Medicaid EVV standards.
• Actively participate in supervision and team meetings with the Self-Direction Team.
• Communicate outstanding compliance needs (e.g., evaluations, EVV confirmations, vehicle tracking) to FIC and other necessary COS members.
• Report any staff-related incidents to the QA Department and OPWDD’s IMU and ensure follow‑up training for staff is completed as needed.

Minimum Qualifications:

• Minimum of 3 years’ experience working with individuals with intellectual and developmental disabilities.
• At least 1 year of supervisory experience in a related field is preferred.
• Strong verbal and written communication skills.
• Proficient computer skills and willingness to learn and utilize new electronic systems.
• Valid New York State Driver’s License required.
• Ability to work a flexible schedule as needed.

Work Hours/Schedule:Full-time, Monday – Friday, 10 AM – 6 PM with flexible scheduling options

Pay:$55,000/year

• Medical Benefits: Generous employer contribution; eligibility begins the first day of the month following 60 days of employment.
• Vision Plan
• Critical Illness Insurance
• Pet Insurance
• Identity Theft & Fraud Protection
• Legal Services
• 403(B) Retirement Plan: Organization match of up to 5%.
• Life Insurance: 100% employer‑paid, coverage of 1x annual salary.
• Tuition Assistance
• Section 125 Flexible Spending Program
• Voluntary Life Insurance and Long-Term Disability Benefits

Paid Time Off:

• Up to 80 hours of vacation during the first calendar year of employment. Employees accrue an additional 8 vacation hours each subsequent calendar year, up to a maximum of 120 hours.
• Up to 48 hours of personal time per calendar year.
• 9 paid holidays.

As a non‑profit organization, we offer employees the opportunity to qualify for Public Service Loan Forgiveness. Join our team and make a positive impact in the community while benefiting from this valuable financial relief.

Community Mainstreaming Associates is an equal opportunity employer.