[VO2 USA] Program Manager for Clientelling/CRM/IT solutions (junior/inter)

vo2-group; New York (NY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

vo2-group is seeking a Program Manager (junior to intermediate) in NYC to lead software project execution and coordinate cross-functional teams. You will drive Agile ceremonies, manage backlogs with product owners, and maintain roadmaps to ensure on-time delivery aligned with business goals.

You will collaborate with stakeholders, monitor sprint metrics, and mitigate risks while upholding quality assurance and continuous improvement across projects.

Qualifications

• Bachelor’s degree required in CS/Engineering or related field.
• Master’s degree preferred for seniority or specialization.
• Proven experience as Program Manager or similar in software projects.

Responsibilities

• Lead Agile and Scrum ceremonies (planning, stand-ups, reviews, retrospectives).
• Collaborate with Product Owners and delivery teams on backlog grooming and task prioritization.
• Maintain project roadmaps, timelines, and dependencies.
• Coordinate with cross-functional teams to support on-time delivery.
• Ensure teams have access to required tools and resources.
• Track progress, sprint metrics, and milestones; prepare status updates for stakeholders.
• Identify and mitigate risks and issues proactively.
• Oversee quality assurance and promote continuous improvement.
• Act as the main point of contact for clients and partners.
• Track budget and adapt plans as needed.

Skills

Agile methodologies

Scrum

Stakeholder management

Cross-functional leadership

Risk management

Communication

Problem solving

Critical thinking

Strategic thinking

Team collaboration

Education

Bachelor's degree in Computer Science, Engineering, or related field

Master's degree preferred

Tools

Jira

Confluence

Salesforce

Job description

Program Manager (junior / intermediate)

Position Overview: Our NYC team is seeking a skilled and dedicated Program Manager to support and oversee the development and execution of software projects within our organization. The successful candidate will collaborate closely with project teams, stakeholders, and cross‑functional groups to ensure the timely and successful completion of software projects in alignment with the organization's objectives.

Key Responsibilities

• Lead Agile and Scrum practices and facilitate ceremonies (planning, stand‑ups, reviews, retrospectives).
• Collaborate with Product Owners and delivery teams on backlog grooming and task prioritization.
• Maintain project roadmaps, timelines, and dependencies.
• Coordinate with cross‑functional teams to support smooth project execution and on‑time delivery.
• Ensure teams have access to required tools and resources.
• Track project progress, sprint metrics, and milestones; prepare status updates for stakeholders.
• Identify and mitigate risks and issues proactively.
• Oversee quality assurance and promote continuous improvement.
• Act as the main point of contact for clients and partners.
• Track budget and adapt plans as needed.
• Contribute to a collaborative team culture and continuous learning.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred).
• Proven experience as a Program Manager or similar role in software project management.
• Strong leadership skills and a track record of successfully managing cross‑functional teams.
• In‑depth understanding of software development methodologies, technologies, and best practices.
• Excellent communication, problem‑solving, and critical‑thinking skills.
• Tools: Proficiency in Jira and Confluence; Salesforce familiarity is a plus.
• Deep knowledge of Scrum, Agile, and related frameworks (Kanban, SAFe); Waterfall or hybrid exposure is beneficial.
• Strong communication, risk management, and stakeholder engagement.
• Agile certifications (PMP, PgMP, CSM, CSPO) are a plus.
• Strategic thinker who is adaptable, detail‑oriented, and skilled at guiding a team.

What we offer

• Competitive salary + annual bonus
• Safe Harbor 401k
• Hybrid teleworking policy
• Health insurance envelope
• 20 days paid vacation
• 10 paid sick days
• To be part of a human‑sized team within a large group
• Offices located in the heart of Manhattan

Interview process

1. Meeting with Stéphanie, our HR Manager
2. Technical interview
3. Potential meeting with the client team
4. The last meeting to present our offer to you