VMware & Cloud Support Specialist

Ethereum Technologies; Weehawken (NJ); On-site; USD 87,000 - 117,000; Full time

Job summary

The VMware & Cloud Support Engineer at Ethereum Technologies is responsible for supporting, maintaining, and improving enterprise virtualization environments built on VMware, plus cloud platforms such as AWS, Azure, or GCP. This role ensures high availability, performance, and security across hybrid infrastructure.

Key tasks include VMware administration, cloud platform support, incident and problem management, performance optimization, backup and disaster recovery, security and compliance,

Qualifications

• 2–6 years hands-on VMware experience.
• 1–4 years of experience supporting cloud environments.
• Experience in enterprise IT support or infrastructure operations.

Responsibilities

• VMware Administration — Manage ESXi hosts, vCenter, clusters, resource pools, DRS/HA, vMotion, and storage integrations.
• Cloud Platform Support — Operational support for AWS/Azure/GCP services, including compute, storage, networking, IAM, and monitoring.
• Incident & Problem Management — Diagnose and resolve virtualization and cloud-related issues, ensuring minimal downtime.
• Performance Optimization — Monitor system health, tune workloads, and optimize resource utilization.
• Backup & Disaster Recovery — Implement and support backup solutions and DR strategies for virtual and cloud workloads.
• Security & Compliance — Apply patches, enforce security baselines, manage access controls, and ensure compliance with organizational standards.
• Automation & Scripting — Use PowerShell, Bash, Python, or Terraform to automate routine tasks and deployments.
• Documentation — Maintain SOPs, architecture diagrams, and troubleshooting guides.
• Collaboration — Work with DevOps, Networking, Security, and Application teams to support business initiatives.

Skills

VMware Expertise

Cloud Platform Knowledge

Networking & Security

ITIL Awareness

Scripting

Documentation

Troubleshooting

Tools

Veeam

Commvault

Rubrik

Job description

The VMware & Cloud Support Engineer at Ethereum Technologies is responsible for supporting, maintaining, and improving enterprise virtualization environments built on VMware, plus cloud platforms such as AWS, Azure, or GCP. This role ensures high availability, performance, and security across hybrid infrastructure.

Key tasks include VMware administration, cloud platform support, incident and problem management, performance optimization, backup and disaster recovery, security and compliance,