VMware & Cloud Support Engineer

Robotics Technologies; Weehawken (NJ); In loco; USD 96.000 - 121.000; Tempo pieno

Descrizione del lavoro

Robotics Technologies LLC is seeking a VMware & Cloud Support Engineer to maintain and optimize enterprise virtualization and cloud environments across on-premises and public cloud platforms. This role emphasizes high availability, performance, and security in a hybrid infrastructure.

The ideal candidate has 2–6 years of hands-on VMware experience and 1–4 years supporting AWS, Azure, or GCP, with strong scripting skills and ITIL familiarity.

Competenze

• 2–6 years hands-on VMware virtualization experience.
• 1–4 years cloud environment experience.
• Experience in enterprise IT support or infrastructure operations.
• Strong communication and documentation skills.
• Familiarity with ITIL processes.

Mansioni

• VMware Administration — Manage ESXi hosts, vCenter, clusters, resource pools, DRS/HA, vMotion, and storage integrations.
• Cloud Platform Support — AWS/Azure/GCP services, including compute, storage, networking, IAM, and monitoring.
• Incident & Problem Management — Diagnose and resolve virtualization and cloud-related issues.
• Performance Optimization — Monitor system health, tune workloads, and optimize resources.
• Backup & Disaster Recovery — Implement and support backup solutions (Veeam, Commvault, Rubrik) and DR strategies.
• Security & Compliance — Apply patches, enforce security baselines, manage access controls, and ensure compliance.
• Automation & Scripting — Use PowerShell, Bash, Python, or Terraform to automate tasks.
• Documentation — Maintain SOPs, architecture diagrams, and troubleshooting guides.
• Collaboration — Work with DevOps, Networking, Security, and Application teams to support business initiatives.

Conoscenze

VMware expertise

Cloud fundamentals

Scripting: PowerShell/Bash/Python

ITIL processes

Troubleshooting skills

Documentation

Communication

Formazione

VMware VCP

CompTIA Cloud+

CompTIA Network+

CompTIA Security+

ITIL Foundation

Strumenti

Veeam

Commvault

Rubrik

Terraform

Descrizione del lavoro

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Title: VMware & Cloud Support Engineer

Duration: 24 Months + Extension

Bill Rate: $74/hour (C2C)

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization:US Citizen, Green Card, OPT-EAD, CPT, H-4-EAD, Other

Role Overview:

The VMware & Cloud Support Engineer is responsible for supporting, maintaining, and improving enterprise virtualization environments built on VMware technologies, along with cloud platforms such as AWS, Azure, or GCP. This role ensures high availability, performance, and security across hybrid infrastructure.

Key Responsibilities:

• VMware Administration — Manage ESXi hosts, vCenter, clusters, resource pools, DRS/HA, vMotion, and storage integrations.
• Cloud Platform Support — Provide operational support for AWS/Azure/GCP services, including compute, storage, networking, IAM, and monitoring.
• Incident & Problem Management — Diagnose and resolve virtualization and cloud-related issues, ensuring minimal downtime.
• Performance Optimization — Monitor system health, tune workloads, and optimize resource utilization.
• Backup & Disaster Recovery — Implement and support backup solutions (Veeam, Commvault, etc.) and DR strategies for virtual and cloud workloads.
• Security & Compliance — Apply patches, enforce security baselines, manage access controls, and ensure compliance with organizational standards.
• Automation & Scripting — Use PowerShell, Bash, Python, or Terraform to automate routine tasks and deployments.
• Documentation — Maintain detailed SOPs, architecture diagrams, and troubleshooting guides.
• Collaboration — Work with DevOps, Networking, Security, and Application teams to support business initiatives.

Required Skills & Qualifications:

• VMware Expertise — ESXi, vCenter, vSphere, vSAN, NSX (preferred).
• Cloud Knowledge — AWS/Azure/GCP fundamentals, cloud networking, IAM, monitoring tools.
• Strong understanding of TCP/IP, DNS, DHCP, VPN, firewalls, and load balancers.
• Experience with backup solutions (Veeam, Commvault, Rubrik).
• Familiarity with ITIL processes.
• Proficiency in PowerShell, Bash, or Python.
• Ability to troubleshoot complex infrastructure issues.
• Excellent communication and documentation skills.

Preferred Certifications:

• VMware VCP (Data Center Virtualization or Network Virtualization)
• CompTIA Cloud+, Network+, or Security+
• ITIL Foundation

Experience Requirements:

• 2–6 years of hands‑on experience with VMware virtualization.
• 1–4 years of experience supporting cloud environments.
• Experience in enterprise IT support or infrastructure operations.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.